Assistant Manager, Body
3 weeks ago
Responsibilities:
- Responsible for achieving monthly Body & Paint service revenue target.
- Responsible to garner more service revenue in Body & Paint business.
- Ensure claims and repairs are carried out in accordance according to MCF (Motor Claims Framework) guidelines and protocols set by GIA (General Insurance Association of Spore)
- Motivate and maintain staff morale in order to meet these objectives and consistently deliver the best service and strive towards achieving Companys objectives.
- Responsible to investigate and response to customers letter/feedback together with the team involved.
- Responsible for the quality of service and repair work as well as safety in the workshop in line with WSH framework.
- Authorize pick up/delivery and courtesy car service where required.
- Ensure close follow-up of credit debtors (credit customers and insurance companies) such that payment is received within the credit terms allowed.
- Identify and improve the work process flow to set up a proper SOP.
- Prepare monthly report in terms of vehicle intake, WIPs, outstanding ROs, roll-over vehicles, credit debtors & dept. performance turnover.
Requirements:
- Diploma in Mechanical Engineering
- At least 5 years of experience in managing a mechanical/automotive workshop and leading a team. Experience in running a body and paint shop would be an advantage.
- Ability to deal with customers and knowledge in administering Insurance Claims
- Good knowledge about cars and its components, paint and bodywork equipment, warranty processing
- Possess excellent communication and interpersonal skills.
- Possess excellent negotiation and influencing skills.
- Good knowledge of workplace health and safety
- 5 days week, Alexandra
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word/pdf format to ashley@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: 6950 9753
EA Registration Number: R1111375
EA licence number 02C4944
EA Personnel: Lee Hui En Ashley
Tell employers what skills you haveNegotiation
Influencing Skills
Interpersonal Skills
Bodywork
Automotive Repair
Vehicles
General Insurance
Warranty
Automotive
Turnover
Mechanical Engineering
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