Senior Assistant Manager, Auxiliary Services(Transport)

2 weeks ago


Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time
The NTU Office of Commercial and Auxiliary Services (OCAS)oversees the management of estate leases and commercial services(such as leasing of spaces for F&B, amenities & lifestyleservices), and auxiliary services (such as car parks and shuttlebus services) for NTU's main campus, Novena campus andNTU@one-north campus.

OCAS is looking for adynamic and adept individual to be part of the team to managetransport services under the Auxiliary Services team, including thecampus shuttle bus services, car parks and EV charging facilitiesfor the University.

Keyresponsibilities:
  • Ensuregood governance and administration of contracts with vendors forbus, car parking and EV chargingservices.
  • Manage relationships with keystakeholders of the University and relevant governmentauthorities.
  • Prepare transport budget, reportsand keep track of financial targets.
  • Monitor& track services rendered by providers in accordance withcontract requirements.
  • Ensure service standardsare complied with and seek improvements to enhance customersatisfaction.
  • Implement campus mobility plansand work with other providers to explore newopportunities.
  • Represent OCAS in working groupswith other departments to conduct feasibility studies, identifygaps and seek solutions for the services.
  • Workon the technology roadmap together with the transportation plans toprovide efficient and eco-friendly transportsolutions.
  • Manage staff and external serviceproviders to provide quality frontline services and projectsupport.
  • Benchmark the department with industrybest practices, advise on industry/market development and developrecommendations for the department to stay in thelead.
  • Serve as OCAS Safety LiaisonRepresentative of Health & SafetyCommittee


Requirements:
  • Degreein any discipline. Diploma holders with extensive experience in thetransportation function may beconsidered.
  • Minimum 3 years of relevantexperience in managing administration / procurement, contractsmanagement, financial transactions, and operations management,preferably in the transport industry or in an Institute of HigherLearning.
  • Proficient in Microsoft Officeapplications (Word, Excel, PowerPoint,Outlook)
  • Excellent communicationskills
  • Strong problem-solvingskills
  • TeamPlayer


Hiring Institution:NTU

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