Food Court Manager
3 weeks ago
RESPONSIBILITIES:
Reporting to the Operation Manager and your responsibilities include but are not limited to:
- Direct and manage food court and company owned food stalls according to company SOPs and regulatory requirements
- Advice and support tenants on their operational needs and service consistency
- Ensure daily sales are accurate | Timely reconciliation
- Recruit, train and supervise staff
- Ensure the respective tenants on adhere to the hygiene SOP
- Liaise with tenants on stall matters
- Help to carry out operational duties when there is manpower shortage
- Dealing with external parties on issues for faster service recovery
- Answer customer queries/feedback
Requirements:
- Candidate must possess minimum Diploma or equivalent
- Minimum 2 years’ relevant experience in F&B industry
- Attention to detail, ability to spot and resolve problems efficiently
- Processes excellent communication and interpersonal skills
- Resourceful and ability to work under pressure
- Attention to detail, ability to spot and resolve problems efficiently
- Communication & Leadership skills, staff development
- Conflict & time management and good organizational skills
Tell employers what skills you have
Sales
Leadership
Microsoft Office
Interpersonal Skills
Service Recovery
Administration
Attention to Detail
Time Management
Communication Skills
Team Player
Regulatory Requirements
Customer Service
Staff Development
Conflict
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