Executive, Deployment
4 days ago
Responsibilities
- Perform monthly / daily delivery of Deployment plans to ensure optimum productivity for relevant Casino Business Units.
- Carry out directives for Deployment initiatives to enhance operational efficiency and competitive edge.
- Adhere to relevant SOPs to ensure compliance with all company related policies, procedures and regulatory requirements.
- Follow the coordination of activities and functions across supporting units to enhance productivity.
- Familiarization with overall departmental KPIs to ensure that objectives are met.
- Provide assistance to superiors in following all on-going Deployment plans and programs to create compliance awareness and competency development.
- Assist to lead programs for development of Team Members to increase productivity and efficiency.
- Assist to drive high level customer service and support to internal/external customers.
- Resolve customer issues/complaints professionally and escalate as required.
- Provide data for review and analysis of historical trends for Deployment.
Requirements
- Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
- Diploma/Degree in Business or equivalent with proficiency in Microsoft Office applications.
- Familiarity with advanced Excel functions, including PivotTables, would be an added advantage.
- Excellent interpersonal skills, a positive attitude, and able to work independently and collaboratively in a team-oriented environment.
- Must be able to work rotating weekends and public holidays.
Excellent Communication Skills
Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
Compliance
Excel
Deployment of staff
Team Player
Customer Service
Vlookup
Excel Formulas
MS Excel Pivot Tables
Able To Work Independently
Ability to Prioritize
Mapping
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