technical analyst
4 weeks ago
Responsibilities
- Proactively engage business users spanning multiple business units to articulate system's needs, identify the scope and objectives of the project, and translate business requirements into technical requirements.
- Verify feasibility and impact of business requests based on existing business rules, existing capabilities of technical systems, and data structures.
- Research feasibility of systems enhancements and/or new systems and the interaction with other systems.
- Identify and communicate technical risks and potential points of failure as early as possible.
- Develop an expert understanding of business financial processes and the cross-module mapping of these to ERP and other applications.
- Create and present the following documents as needed for a given scope or project:
- Scope overview
- Test case scenarios
- Detailed technical specifications
- Process/data diagrams
- Business-specific system tutorials
- Simple data reports
- Support documentation and tutorials
- Research and recommend best industry standards and practices where applicable.
- Collaborate with software vendors and external consultants on an as-needed basis.
- Conduct technical system testing on a scope-specific basis as required by a project.
- In partnership with the Application Support team, review new system releases, hotfixes, patches, and updates. Identify bug fixes and new features that are relevant to the business and propose ideas for implementation.
- Attend internal team meetings in person annually. Attend vendor conferences and join vendor training webinars remotely as interested and approved by team lead.
- Attend ad hoc project meetings in person as needed.
- Occasional weekend/after-hours work may be required as part of this position. Any weekend/afterhours work to be coordinated in advance with team and per the specific needs of the project.
Excellent Communication Skills
Microsoft Excel
Data Structures
ERP
Cv Writing
System Testing
Unix
Technical Training
Application Support
Team Lead
ITIL
Articulate
Mapping
Business Requirements
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