Associate Engineer

1 month ago


Singapore PEOPLE PROFILERS PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Provide technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organization (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails.
  • Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
  • Support service request and incident management to provide quality end-user services.
  • Perform ad-hoc root cause analysis and problem resolution.
  • Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
  • Develop checklists for typical problems.
  • Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
  • Perform other duties as assigned.

Requirements

  • Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year experience and have handle VIPs experience.
  • Proficient with Windows operation systems, M365, Anti-virus software and etc.
  • General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
  • Handling incident tickets from end user for IT matters.
  • Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
  • Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
  • A motivated person with the ability to work independently, a good team player and goal oriented individual.
  • 5 days from 830am to 530pm, Bedok.
  • Job Reference: LRW46496

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann


Tell employers what skills you have

Troubleshooting
Microsoft Office
Hardware
Ability To Work Independently
Laptops
Interpersonal Skills
Active Directory
DHCP
VIP
Root Cause Analysis
Administration
Information Technology
Windows
Prevention
Incident Management
Service Delivery
Technical Support
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