Senior Network Engineer
4 weeks ago
We are seeking a highly skilled Senior Network Engineer - Associate to join our team. As a key member of our global network operations team, you will be responsible for facilitating the proper operation, maintenance, and restoration of our global data network. This includes following key operation procedures to progress and update incident and change tickets, implementing regular break fix related changes, and acting as an internal training resource to tier 1/2 operations engineers.
Key Responsibilities:
- Facilitate proper operation, maintenance, and restoration of global data network.
- Follow key operation procedure to progress and update Incident and change tickets
- Implement regular break fix related changes
- Acts as an internal training resource to tier 1/2 operations engineers.
- Participate in effective handovers between APAC and US L2 operation teams.
- Perform timely escalations to technical and management teams and engage vendor escalation services (Cisco TAC, Checkpoint, F5, Arista, DWDM, Fortinet, Akamai, McAfee)
- Provide detailed written summaries of Incidents.
- Minimum 4 years of relevant experience as a network engineer in enterprise grade networks.
- Hands-on experience in troubleshooting network problems pertaining to IP routing and network protocols.
- Understanding of TCP/IP, DNS, DHCP, GTM, LTM VPN, MP-BGP, OSPF Cisco ACI, Wireless technology; DWDM (ADVA), Multicast, HSRP, Spanning tree, VRF and DDOS.
- CCNA or other associate to professional level certifications.
- Technical ability to troubleshoot and progress complex IP networks and hardware problems.
- Liaison with Operations Level 1 Engineer, Operations Level 3 Engineer, other IT groups regionally and globally for support and resolution of high priority incidents.
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career
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