ServiceNow, Senior Associate/ Assistant Manager/ Manager

2 months ago

Singapore KPMG SERVICES PTE. LTD. Full time
Roles & Responsibilities

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.


Job Description


At KPMG, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, working across functional sectors, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re proud of our culture – it’s one that recognises hard work, encourages new ways of thinking and embraces diversity and inclusion. We have an innovative spirit which inspires what we do and how we do it – striving to be better lies at the heart of who we are.


KPMG Cybersecurity professionals assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology, business systems, and information assets. Using a holistic view of how Technology and Business integrate, the Cyber team performs technology-risk focused assessments, technology compliance, IT/operational process reviews, and design of information risk & cyber security solutions.


Cyber team members regularly interact with C-Suite clients, such as Chief Executive Officer (CEO), Chief Information Security Officer (CISO), Chief Information Officer (CIO), Chief Operating Officer (COO), Chief Risk Officer (CRO) and their direct reports. Hence, a client centric mind-set, understanding of IT within a Business context, and well-developed communication skills are desirable.

⠀

The role involves:

  • Serving as the key technical resource for the configuration, development, support, and maintenance of the ServiceNow GRC/IRM and BCM Implementation. The successful candidate will have fluency In ServiceNow GRC/IRM Module Development principles that enables team lead and stakeholders to develop enterprise business solutions for our customers.
  • Serving as primary technical point-of-contact for projects focused on cybersecurity capabilities within ServiceNow (IRM/GRC, SIR, VR)
  • Leading the efforts and provide guidance in requirements gathering and developing/documenting process workflows.
  • Defining technical solutions for architecture and design that are aligned with the client's business problems and ServiceNow implementation best practices.
  • Designing and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, business rules, ACLs, UI Builder, and any other configurations required to support client processes.
  • Providing advanced support for ServiceNow by troubleshooting a variety of application problems, implementing bug fixes, and performing root cause analysis
  • Participating in the discovery sessions and process definitions with team lead and other developers
  • Performing upgrades and installations of ServiceNow


The ideal candidate should possess:

  • Bachelor’s degree in information technology, Management Information Systems, Computer Science or related field and/or a technology focused MBA or comparable experience.
  • Minimum 5-10 years of relevant experience on end-to-end ServiceNow GRC/IRM implementation experience will be preferred.
  • Experience developing ServiceNow GRC/IRM (Governance Risk and Compliance / Integrated Risk Management) modules including good understanding of Authority Documents, Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNow.
  • Direct development experience with the ServiceNow platform - UI Actions, UI Policies, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Roles / Groups
  • Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS. These skills although not mandatory will be considered a big plus during the evaluation.
  • Experience with scripting in the ServiceNow platform using JavaScript.
  • ServiceNow Certified System Administrator (CSA) certification
  • Optionally have ServiceNow Certified Implementation Specialist – Risk and Compliance
  • Deep knowledge and experience in understanding Risk and IRM customer requirements necessary to successfully implement a complex SaaS or PaaS solution including a strong appreciation for understanding security, data and business usage requirements will be a strong plus.
  • Understanding of common cybersecurity concepts such as vulnerability management, risk management, cyber security frameworks (NIST, COBIT), attack vectors, threat intelligence


Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.


Tell employers what skills you have

GRC
System Integration
Cyber Risk
Cybersecurity Framework Application
Risk Management
Information Technology
System Migration
Data Migration
Cyber Risk Management
ServiceNow
Cyber Security Management
Security Incident Response

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