Business Centre Telemarketer

2 weeks ago

Singapore CLEARSK HEALTHCARE PTE. LTD. Full time
Roles & Responsibilities

Join Our Team and Shape the Future of the Medical-Aesthetics Industry

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Business Centre Telemarketer to become part of our dynamic team.

As a Business Centre Telemarketer at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, WA &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Responsibilities:

  • Handle inquiries via calls, WhatsApp, SMS, and email, converting them into appointments and sales.
  • Drive direct sales through various channels including calls, emails, SMS/WhatsApp, and online platforms.
  • Manage social media, Google, and website inquiries, converting them into appointments or direct sales.
  • Maintain appointment trackers, balance peak and off-peak appointments, and maximize clinic resources.
  • Offer service recovery to complaining customers and escalate complex cases to Reporting Officer.
  • Stay updated on customer service protocols, product knowledge, and competitor offerings.
  • Generate daily reports on leads, appointments, and sales, and monthly reports on appointments and no-shows.
  • Manage customer accounts including package conversions and settlements.
  • Follow up on customer feedback and escalate to management for resolution.
  • Ensure compliance with clinic SOPs through remote access to systems and submit audit reports.
  • Self-report on commissionable tasks and compute performance bonus claims.
  • Coordinate with HQ on SOP audit & compliance and administrative matters.
  • Adhere to remote working security protocols and maintain accurate work attendance records.

What We're Looking For:

  • Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
  • Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
  • 1 year of experience in telesales and customer service preferably from service / hospitality / healthcare / retail industry advantage.
  • Experience in aesthetics, beauty and skincare sector advantage.
  • Comfortable with paperless and IT-guided environment.
  • Results oriented and a faster learner who can get up to speed after a short induction training, complemented by structured workplace training.
  • A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.
  • Able to work on some weekends.
  • Professional presentation and excellent customer handling skills

What We Offer:

  • An attractive remuneration package with performance-based incentives.
  • Comprehensive training and ongoing support to excel in your role.
  • Opportunities for career advancement within our growing organization.
  • A friendly and inclusive work culture that values teamwork and collaboration.
  • The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
  • Access to state-of-the-art aesthetic treatments and services at discounted rates.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/1oNy3bFcFCm72ZJT8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Tell employers what skills you have

Product Knowledge
Aesthetics
Usability
Telesales
Social Media
Telemarketing
Service Recovery
Direct Sales
Equipment Maintenance
Digital Marketing
Facebook
Ability To Learn

  • Part Time Telemarketer

    4 weeks ago

    Singapore BUSINESS THRUST PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a motivated and experienced part-time telemarketer to join our sales and marketing team. As a telemarketer you will play a crucial role in generating leads, qualifying prospects, and promoting our services to potential clients over the phone. Candidates with a proven track record in telemarketing or sales within the...

  • Part Time Telemarketer

    1 day ago

    Singapore BUSINESS THRUST PTE. LTD. Part time

    Roles & ResponsibilitiesWe are seeking a motivated and experienced part-time telemarketer to join our sales and marketing team. As a telemarketer you will play a crucial role in generating leads, qualifying prospects, and promoting our services to potential clients over the phone. Candidates with a proven track record in telemarketing or sales within the...

  • Call Support Specialist/ Telemarketer

    1 day ago

    Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesCall Support Specialist/ Telemarketer (WFH, Remote Support) - Commission basedSTAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).We want you and we would like to journey with you to help you achieve...

  • Telemarketer

    1 day ago

    Singapore ACE MANAGEMENT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: TelemarketerLocation: E-Centre, 3791 Jalan Bukit Merah Singapore 159471Working Hours: 10am-6pm (to be discussed)Salary $12/hr (Part time) | $1600 (Full time)Responsibilities: Make outbound calls to potential customers to promote our products/services Follow up with leads and close sales Maintain a strong customer...

  • Telemarketer (Loan and Business Broker)

    3 weeks ago

    Singapore PRIMEPULSE CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesAre you a go-getter with great communication skills? Join our dynamic team as a Telemarketer (Loan & Business Broker) and enjoy flexible working hours, high commissions, and strong career growth opportunitiesWhy Join Us? Good Boss – Supportive leadership that values your success Flexible Hours – Work at your own pace, part-time or...

  • Telemarketer

    3 weeks ago

    Singapore DNA BRANDS CO PTE. LTD. Full time

    Roles & ResponsibilitiesAbout usDNA BRANDS CO PTE LTD' is a leading provider of innovative and high-quality products in the consumer goods industry. With a strong focus on customer satisfaction, we are committed to delivering exceptional value to our clients. Our dynamic and collaborative team is driven by a shared passion for excellence, and we are...

  • Telemarketer

    3 weeks ago

    Singapore DNA BRANDS CO PTE. LTD. Full time

    Roles & ResponsibilitiesAbout usDNA BRANDS CO PTE LTD' is a leading provider of innovative and high-quality products in the consumer goods industry. With a strong focus on customer satisfaction, we are committed to delivering exceptional value to our clients. Our dynamic and collaborative team is driven by a shared passion for excellence, and we are...

  • Part-time Telemarketer

    2 weeks ago

    Singapore AZTECH TECHNOLOGIES PTE. LTD. Part time

    Roles & ResponsibilitiesWe are looking for a proactive and results-driven Telemarketer to support our B2B sales team in identifying and building a database of potential clients for our surveillance and LED lighting products. This role involves researching and reaching out to key decision-makers across various industries to generate business leads.Key...

  • Telemarketer

    4 weeks ago

    Singapore WARCHEST PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a self-driven, street-smart Telemarketer who can generate their own leads and drive sales. If you are persuasive, results-oriented, and know how to close deals, we want you on our team!Key Responsibilities: Promote our products or services and explain their benefits. Identify customer needs and provide suitable...

  • Beauty Centre Manager

    1 day ago

    Singapore LING COMFORT BEAUTY CENTRE (S) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description-Exposures to a diverse range of beauty treatments, including skin, face, body, slimming, hair removal, skin whitening etc-Able to perform skin and body analysis for new and existing customers-To assist in managing the day-to-day Operations of the business with a focus on all service and operational logistics of the...

  • Telemarketer

    3 weeks ago

    Singapore ASIAN SKIN SOLUTION PTE. LTD. Full time

    Roles & ResponsibilitiesJob descriptionAre you an innovative, strategic, and results-driven marketer? Do you have a proven track record of delivering impactful marketing campaigns and driving revenue growth? If so, our company is seeking a Telemarketer to join our teamResponsibilitiesCold Calling: Initiating calls to individuals or businesses who may have no...

  • Telemarketer

    3 weeks ago

    Singapore CHEMICAL LABORATORY (SINGAPORE) PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Summary:An exceptional communicator who generates leads builds relationships, and drives sales through outbound calls.Job Responsibilities:· Generate leads and make outbound calls to customers and prospects· Build relationships with clients and identify business opportunities· Meet and exceed sales targets· Update customer...

  • Telemarketer

    4 weeks ago

    Singapore PARAGON MOTOR PTE. LTD. Full time

    Roles & ResponsibilitiesAre you an innovative, strategic, and results-driven marketer? Do you have a proven track record of delivering impactful marketing campaigns and driving revenue growth? If so, our company is seeking a Telemarketer to join our teamResponsibilitiesCold Calling: Initiating calls to individuals or businesses who may have no prior...

  • Telemarketer

    3 weeks ago

    Singapore CHEMICAL LABORATORY (SINGAPORE) PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Summary:An exceptional communicator who generates leads builds relationships, and drives sales through outbound calls.Job Responsibilities:· Generate leads and make outbound calls to customers and prospects· Build relationships with clients and identify business opportunities· Meet and exceed sales targets· Update customer...

  • part time telemarketer

    4 weeks ago

    Singapore HAIPA INTERNATIONAL PTE. LTD. Part time

    Roles & ResponsibilitiesPART TIME TELEMARKETERAcross Singapore - Kitchener RoadResponsibilities:Generate business opportunities through telemarketing To promote company's products To follow up with interested clients Consolidation of client information and records of communicationRequirements:Good interpersonal and communication skills. Bilingual as to...

  • Telemarketers

    4 days ago

    Singapore THE GREAT EASTERN LIFE ASSURANCE COMPANY LIMITED Full time

    Roles & ResponsibilitiesJob PurposeAre you passionate about connecting customers with products that meet their needs? Join Great Eastern as a Product Specialist, Telemarketing, where you'll have the opportunity to market personal line products to OCBC customers through outbound efforts and provide exceptional service for inbound sales inquiries.You will also...

  • Telemarketer

    3 weeks ago

    Singapore BAYES RECRUITMENT PTE. LTD. Full time

    Roles & ResponsibilitiesConduct outbound calls to potential clients, promoting recruitment expertise and services within the construction and engineering sectors. Identify and qualify leads through effective questioning and needs analysis, ensuring alignment with client requirements. Present specialized recruitment solutions tailored to architectural,...

  • Sales Telemarketer

    2 weeks ago

    Singapore TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. Full time

    Roles & ResponsibilitiesTescom is a software testing and quality assurance technology consulting firm offering a range of professional services. We are looking for a target-driven Sales Telemarketer to focus on our growth in the private sector.KEY RESPONSIBILITIES:Support in the execution of the company's sales strategy. Cold Calling of prospects. ...

  • NEW Telemarketer

    3 weeks ago

    Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesProactively engage with existing customers across various consumer segments Build and maintain strong customer relationships, delivering an exceptional client experience. Demonstrate excellent follow-up skills to ensure timely completion of customer applications and documentation for processing. Meet performance standards,...

  • Call Centre Agent

    4 weeks ago

    Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...