
Executive, Online Sales
7 days ago
Location: Near MacPherson MRT Station
1. ROLE DESCRIPTION
Reporting to the Sales Manager, the Online Sales & Customer Service executive is responsible for the weekly online orders. The role is to accelerate online operations, alleviate customer relation management support and e-commerce accounts. You will play a key role in shaping Dr.Bags digital presence, fostering customer retention and brand awareness throughout this journey.
Dr.Bags is committed to facilitating a high performance and multi-dimensional learning curve that creates a strong foundation for young professionals with the ambition to thrive in the luxury e-commerce service industry.
The ideal candidate is a customer-oriented, adaptable, and responsive individual well-fitted to communicate with high-end customers; he or she is able to multitask, prioritise and manage time effectively. As we continue to lead the luxury restoration industry in Singapore, we are looking for a candidate who appreciates superior craftsmanship, fashion and art.
2. SPECIFIC RESPONSIBILITIES
- Have a complete understanding of Dr.Bags' services so as to recommend and answer clients' questions proficiently. Training will be provided
- Under the supervision of the operations manager, support in day-to-day processing of service order which involves skilled checking, assessment and explanation of services for cleaning, colouring, protection coating and repair services for bags, accessories and footwear
- Oversee daily and weekly deliverables to follow up on payments, service completion dates, and schedules in accordance with order workflow system
- Communicate with customers through various channels, provide a seamless customer service experience to uphold client service excellence, and provide professional customer support
- Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stock-taking exercises
- Proactively acquire knowledge regarding luxury brand news, new services, new product information, customer feedback, and staff communication
- Communicate customer issues with operations team, and devise ways of improving customer experience, including resolving problems and complaints
- Simple packing, processing orders, forms, applications, and ad-hoc requests
3. COMPETENCIES
- Develop effective communication, problem-solving skills and interpersonal skills to manage clients tactfully
- Gain experience on online e-commerce dynamics and platforms for luxury service industry
- To be able to learn and identify clients' needs and issues, and discover what it takes to meet their needs in an online retail environment
- Acquire database management skills
- Develop ability to multitask, organise, prioritise, and manage time effectively
- Gain experience in Customer experience analysis
- Gain basic knowledge of digital marketing
Ability to Multitask
Customer Retention
Footwear
Management Skills
Highly Reliable
Able To Multitask
Customer Experience
Dynamics
Customer Support
Interpersonal Skills
Highly responsible
Adaptable
Customer Experience Analysis
Digital Marketing
Customer Service
Service Excellence
Customer Service Experience
Brand Awareness
-
Online Sales Executive
2 weeks ago
Singapore HONEST CRAFTERS PTE. LTD. Full timeRoles & ResponsibilitiesBe a part of our vibrant team as an Online Sales Executive!If you're a sociable and talkative person who thrives on connecting with people, we want you to join our close-knit family.We're a dynamic team of Sales Executives specializing in leather goods and restoration services right here in Singapore.Are you the outgoing individual...
-
Online Sales Executive
7 days ago
Singapore HONEST CRAFTERS PTE. LTD. Full timeRoles & ResponsibilitiesBe a part of our vibrant team as an Online Sales ExecutiveIf you're a sociable and talkative person who thrives on connecting with people, we want you to join our close-knit family.We're a dynamic team of Sales Executives specializing in leather goods and restoration services right here in Singapore.Are you the outgoing individual...
-
Online Sales Executive
9 hours ago
Singapore Q.B. Food Trading Full timeJob Requirements:For this role, we are looking for a highly motivated and sales-driven Senior E-commerce Sales Executive with a strong background in e-commerce sales strategies and performance marketing.The ideal candidate will have a Bachelor's degree in Marketing, Business, E-Commerce, or a related field and a minimum of 5 years of experience in eCommerce,...
-
Executive, Online Sales
7 days ago
Singapore LEATHERSOLUTION PTE. LTD. Full timeRoles & ResponsibilitiesLocation: Near MacPherson MRT Station1. ROLE DESCRIPTIONReporting to the Sales Manager, the Online Sales & Customer Service executive is responsible for the weekly online orders. The role is to accelerate online operations, alleviate customer relation management support and e-commerce accounts. You will play a key role in shaping...
-
Online Sales and Marketing Expert
9 hours ago
Singapore Talent Trader Group Full timeJob SummaryTalent Trader Group is seeking an experienced Online Sales and Marketing Expert to join our team. As a key member of our digital commerce team, you will be responsible for managing and maintaining our digital commerce platforms for product sales.Your primary objective will be to develop and implement effective digital marketing strategies that...
-
Financial Services Sales Expert
9 hours ago
Singapore Space Executive Full timeAbout the Role:Space Executive is seeking a Senior Business Development Manager/Account Executive to join their team in Singapore. As a Senior Business Development Manager (Institutional), you will be responsible for selling FX payment, hedging products, and API solutions to institutional clients (Alternative Investment Funds – AIF).This is a permanent...
-
MARKETING EXECUTIVE
7 days ago
Singapore KAI RESIDENCES PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & RequirementsWe, are seeking for One to fulfilled our vacancy at our Marketing Department, Kai Residences Pte Ltd, in the vicinity of Newton/Bukit Timah Area. Singaporeans/Singapore PR - female preferred due to our working enviroment which is mainly for female guests and their newborns. With minimum of 02 years of...
-
Online Sales Executive
4 weeks ago
Singapore APEX SIGNAGES PTE. LTD. Full timeRoles & ResponsibilitiesAbout Apex Signages:Apex Signages is a dynamic and rapidly growing company specializing in Signage and Signboards. We take pride in our commitment to excellence, creativity, and customer satisfaction. ,We are seeking a dedicated Sales Executive to expand our business.Responsibilities: Handling in-bound sales enquiries Processing...
-
Online Sales Executive
4 weeks ago
Singapore APEX SIGNAGES PTE. LTD. Full timeRoles & ResponsibilitiesAbout Apex Signages:Apex Signages is a dynamic and rapidly growing company specializing in Signage and Signboards. We take pride in our commitment to excellence, creativity, and customer satisfaction. ,We are seeking a dedicated Sales Executive to expand our business.Responsibilities: Handling in-bound sales enquiries Processing...
-
Online Sales and Marketing Professional
9 hours ago
Singapore Helinox Pacific Pte Ltd Full timeThis is an opportunity for an Online Sales and Marketing Professional to join Helinox Pacific Pte Ltd and contribute to the growth of our e-commerce business.You will collaborate closely with the digital team to develop and implement effective marketing strategies to drive sales and revenue growth.ResponsibilitiesManage and take ownership of our website and...
-
Marketing Executive – Online
7 days ago
Singapore DELCIE'S DESSERTS AND CAKES PTE. LTD. Full timeRoles & ResponsibilitiesMarketing Executive – Online & Retail MarketingLocation: 1min from Boon Keng MRTEmployment Type: Full-time Tue-Sat 11am-8pm with flexi 1-day WFHAre you a versatile and passionate marketing professional looking to make a meaningful impact in the health-conscious food industry? Do you thrive in both digital and retail marketing...
-
Online Store Specialist
9 hours ago
Singapore This is an IT support group Full timeE-Commerce ResponsibilitiesManage online stores on Lazada, Shopee, TikTok, and our websiteDevelop and execute digital marketing campaigns to drive traffic and conversionsMonitor sales performance, identify trends, and implement data-driven strategies to enhance revenueCreate engaging product listings, descriptions, and visual assets to improve customer...
-
Online Retail Development Executive
9 hours ago
Singapore Singtel Group Full timeWe are seeking a talented and motivated Ecommerce Business Development Manager to join our team at Singtel Group.The successful candidate will have a proven track record of driving sales and negotiating deals with various stakeholders, including corporate clients and resellers.Key responsibilities include:Managing the device and gadget shop, ensuring optimal...
-
Business Development Manager Lead
9 hours ago
Singapore Space Executive Full timeJob Description:The Senior Business Development Manager will play a pivotal role in securing sustainable, profitable relationships with Alternative Investment Funds (AIFs) in Singapore. This involves consulting with AIFs on their currency requirements, risk profile, and payment solutions while influencing clients to execute spot and hedging needs through...
-
Online Sale
7 days ago
Singapore STAFFLINK SERVICES PRIVATE LIMITED Full timeRoles & ResponsibilitiesLuxury retail industry Monday to Friday, 10am to 7pm Location: East area Training will be providedJob Description:Responsible for managing weekly online orders and enhancing overall online operations. Assist in improving customer relationship management (CRM) support and e-commerce accounts. Contribute to maintaining and growing...
-
Online Community Builder
9 hours ago
Singapore Y Concept Pte Ltd Full timeJob Title: Online Community BuilderAbout the CompanyWe are a dynamic company looking for an experienced Online Community Builder to join our team. The successful candidate will be responsible for building and maintaining a strong online presence, engaging with followers, and driving sales through effective marketing strategies.Main Responsibilities:Become...
-
Online Store Operations Executive
9 hours ago
Singapore DMK (Singapore) Full timeRetail Fulfillment Coordinator Job DescriptionWe are seeking a highly motivated Retail Fulfillment Coordinator to join our team at DMK. In this role, you will be responsible for ensuring the efficient processing and delivery of online orders.Main Responsibilities:Create and manage sales orders to ensure timely delivery.Collaborate with the logistics team to...
-
Online Business/E-Commerce Executive
3 weeks ago
Singapore FOOD REPUBLIC PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a dynamic and data-driven Executive, Online Business to join our Food Atrium division. This role requires a strong sense of ownership, business acumen, and a passion for e-commerce. The ideal candidate will be responsible for tracking sales performance, optimizing digital menus, and executing innovative marketing...
-
Online Business/E-Commerce Executive
3 weeks ago
Singapore FOOD REPUBLIC PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a dynamic and data-driven Executive, Online Business to join our Food Atrium division. This role requires a strong sense of ownership, business acumen, and a passion for e-commerce. The ideal candidate will be responsible for tracking sales performance, optimizing digital menus, and executing innovative marketing...
-
Online Business Development Executive
9 hours ago
Singapore Gwp Engineering Pte. Limited Full timeWe are looking for an Online Business Development Executive to join our team at Gwp Engineering Pte. Limited.Job Description:The successful candidate will be responsible for driving business growth through effective online marketing strategies, creating and curating content for social media platforms, and collaborating with cross-functional teams.Key...