Operations Manager
1 week ago
You will support the Executive Director to ensure smooth operations of Nursing Home and Senior Care Centre including crisis and incident management.
- Lead, manage and support the operations team (including staff with special needs)
- Ensure staff are adequately trained for their role and work with staff to develop their competencies and personal potential
- Plan and execute the business and operation plans, which includes operational and facility support, equipment and infrastructure maintenance, catering services, laundry services, and etc.
- Develop effective and efficient workflow and processes / procedures to ensure the smooth running of the Nursing Home and Senior Care Centre to align and implement Corporate's policies
- Work with Corporate HQ (e.g.Operations & Facility Management Department) and stakeholders (e.g. Woodlands Health Campus) to develop and implement the crisis and incident management plans and other contingency plans
- Plan the annual work plan for Nursing Home and Senior Care Centre, and coordinate with the relevant departments / teams to execute the plans
- Plan budget for operations and monitor the expenditure
- Ensure the preventive and corrective maintenance of equipment and infrastructure are performed timely and effectively
Requirements:
- Preferably degree in Business or Science or other related field.
- At least 5 years supervisory experience and experience in leading and managing a business unit preferred.
- Experience in operations and hospital pre operations.
- Experience as leader in process improvement projects and/or innovation and technology projects would be advantage.
Leadership
Microsoft Office
Microsoft Excel
Process Improvement
Interpersonal Skills
Inventory
Building Services
Administration
Compliance
Project Management
Corrective Maintenance
Communication Skills
Team Player
Customer Service
Catering
Incident Management
Facilities Management
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