Operations Executive

1 week ago

Singapore JARRONS & CO. PTE. LTD. Full time
Roles & Responsibilities

Who are we?

Jarrons & Co is a rapidly growing distribution solutions provider for all babies & kids products.

What are we looking for?

We are looking for an Operations Executive (Orders Fulfillment) who possesses good attitude and can handle and respond promptly to customers’ enquiries. He or she must be able to listen actively and display empathy when corresponding over the phone or through chats, and to oversee and manage daily fulfillment operations in our company, making sure that everything is running smoothly and according to schedule.

He/She should be a detail-orientated and organized representative who is able to work independently and as well as in a team structure. The candidate must responsible, self-motivated and comfortable with multi-tasking in a fast-paced environment. An easy going nature and possess good work attitude to best serve the interests of the

organization.


1. Roles & Responsibilities

For B2B Corporate Business:

  • To support the sales managers on handling administrative duties and processing orders and stock transfers requests.
  • Serve and engage customers' phone enquiries with good attitude
  • Attend to and resolve all customers’ feedback and enquiries promptly
  • Report difficult cases to management
  • Participate in planning and coordinating daily in-house delivery schedule for orders across all platforms
  • Creating document for in-house deliveries
  • Prepare supporting documents to account for goods returned
  • Keep record of all relevant information obtained to handle enquiries and complaints, filing of signed DO and other important documents

2. For Ecommerce Platforms and Marketplaces:

  • 1 – 2 years of experience in Sales Operations role or studied in a related field (Business etc.)·
  • Processing and scheduling Ecomm orders using 3PL and inhouse deliveries.
  • · Attend and resolve customers’ complaints via online platform chat/emails/calls to ensure customer satisfaction.
  • Work with warehouse operations to ensure smooth fulfilment process
  • Provide sales support to the sales team for creation of sales orders, delivery orders and update the stocks levels that require attention.
  • Assist in stock replenishment or stock transfer requests with proper transfer procedures.
  • Keep records of customers’ interactions, filing of DO and other important clients’ documents.
  • Performs any ad-hoc tasks assigned from time to time.
  • 1 – 2 years of experience in Sales Operations role or studied in a related field (Business etc.)·
  • At least 1 year of working experience in the related field is required for this position.

3. Education & Skills Requirements:

  • Diploma holder or Degree with customer service working experience
  • Should be passionate about Customer Experience and Fulfillment
  • Keen learning positive attitude
  • Proficient in basic PC Skills
  • Prior experience in coordinating delivery schedule will be an advantage.
  • Good analytical skills
  • A good team player who is able to communicate and collaborate effectively across the team and organization, as well with external parties
  • Good knowledge with Microsoft Office & Google Sheets
  • Ability to work in a fast-paced, start-up environment
  • Possess good planning and organizing skills
  • Prior knowledge on Shopify and Marketplaces would be an advantage.

Tell employers what skills you have

Sales
ECommerce Admin
Microsoft Office
Analytical Skills
3PL
Customer Experience
Inventory
ERP
eCommerce
B2B eCommerce
B2B
Sales Operations
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Scheduling
Able To Work Independently
ecommerce platform

  • Executive Chef

    3 days ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Job OverviewTREETOPS EXECUTIVE RESIDENCES is seeking an experienced Executive Chef & Café Operations Manager to lead the day-to-day operations of our on-site café.About the RoleThis is a dynamic opportunity for a highly motivated and organized individual with excellent leadership and customer service skills to join our team.The successful candidate will be...

  • Executive F&B Operations Director

    1 week ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    About Treetops Executive ResidencesAt Treetops Executive Residences, we pride ourselves on delivering exceptional experiences for our guests. As a leading provider of luxury accommodations, we are seeking an experienced Cafe Manager to join our team.Job SummaryThe successful candidate will be responsible for overseeing the day-to-day operations of our café,...

  • Executive Director of Family Office Operations

    1 week ago

    Singapore AP EXECUTIVE PTE. LTD. Full time

    About the RoleWe are seeking an Executive Director of Family Office Operations to spearhead our organization's administrative and operational management. This leadership position combines strategic communication, efficient administrative operations, and effective communication with external and internal stakeholders.Key ResponsibilitiesCollaborate with...

  • Senior Fleet Operations Manager

    3 weeks ago

    Singapore Executive Group Full time

    Job SummaryWe are seeking a highly skilled Senior Fleet Operations Manager to join our team at Executive Group.About the RoleThis is an exciting opportunity to lead and manage our fleet operations, ensuring that all vessels are maintained in seaworthy condition and trading certificates are valid. The successful candidate will be responsible for monitoring...

  • Lifting Operations Manager

    2 weeks ago

    Singapore Artemis Executive Solutions Full time

    Job SummaryWe are seeking a highly skilled Lifting Engineer to join our team at Artemis Executive Solutions. As a key member of our construction and engineering project management sector, you will play a critical role in ensuring the safe execution of lifting operations on various projects.

  • Business Operations Coordinator

    4 days ago

    Singapore Executive Access Full time

    You are invited to apply for a challenging role as Business Operations Coordinator at Executive Access.Job SummaryThis is an exciting opportunity to support our company directors in various administrative and finance-related tasks. If you have a strong background in family office environments, general finance experience, and hold a degree or diploma...

  • Executive Support Specialist

    3 weeks ago

    Singapore Executive Access Full time

    We are seeking a highly skilled and experienced Executive Assistant to support our company directors in various administrative duties.General administrative tasks, including finance and accounting related workLiaising with bankers to provide documentation for Know Your Customer (KYC) purposesTo qualify for this role, you must possess:A minimum of 2 years'...

  • Tunnel Operations Specialist

    3 weeks ago

    Singapore Artemis Executive Solutions Full time

    About the RoleWe are seeking a seasoned Tunnel Operations Specialist to join our team at Artemis Executive Solutions.Job DescriptionThe ideal candidate will have at least 15 years of experience in managing tunneling works, with a proven track record of delivering complex projects in Singapore. Key responsibilities include overseeing tunneling operations,...

  • Heavy Lifting Operations Specialist

    3 weeks ago

    Singapore Artemis Executive Solutions Full time

    Job OverviewArtemis Executive Solutions is seeking a seasoned Heavy Lifting Operations Specialist to join our team. This critical role requires an experienced professional who can effectively oversee and execute heavy lifting operations.Estimated Salary: SGD 120,000 - 180,000 per annumKey ResponsibilitiesMonitor and supervise day-to-day heavy lifting...

  • *confidential* chief executive officer

    2 weeks ago

    Singapore Space Executive Full time

    About the Company A leading fintech group poised to redefine wealth management through a cutting-edge platform. The company is on an ambitious journey to create a state-of-the-art solution tailored to modern wealth management needs. Role Overview The CEO will play a pivotal strategic and operational role in leading the company’s vision and execution for...

  • Elevated Operations Specialist

    2 weeks ago

    Singapore Artemis Executive Solutions Full time

    Job OverviewWe are seeking an experienced Lifting Engineer to join our team at Artemis Executive Solutions. This is a challenging role that requires strong technical expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment.About the RoleThis position will be responsible for ensuring that day-to-day lifting...

  • Heavy Lift Operations Coordinator

    3 weeks ago

    Singapore Artemis Executive Solutions Full time

    We are seeking a highly skilled Heavy Lift Operations Coordinator to join our team at Artemis Executive Solutions in Singapore.The ideal candidate will have a strong background in heavy lifting operations and a proven track record of ensuring the safety and compliance of lifting activities on construction sites.About the Role:Ensure that day-to-day lifting...

  • Offshore Chartering and Commercial Executive

    1 week ago

    Singapore EXECUTIVE OFFSHORE PTE. LTD. Full time

    Senior Chartering and Commercial Executive RoleWe are seeking a highly motivated Senior Chartering and Commercial Executive to join our team at Executive Offshore Pte. Ltd.About the CompanyExecutive Offshore is a leading provider of high-quality offshore services, operating an exclusive fleet of modern vessels catering to clients in the Oil and Gas...

  • Restaurant Operations Manager

    7 days ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Job DescriptionAs a Restaurant Operations Manager at TREETOPS EXECUTIVE RESIDENCES, you will be responsible for overseeing the day-to-day operations of our café. This includes leading the F&B team, establishing targets and KPIs, creating schedules and policies, and maintaining high standards of service and cleanliness.Your key responsibilities will...

  • Senior Lifting Operations Specialist

    3 weeks ago

    Singapore Artemis Executive Solutions Full time

    About the RoleWe are seeking a highly skilled and experienced Lifting Engineer to join our team at Artemis Executive Solutions.Job DescriptionThe ideal candidate will have a strong background in civil engineering, with a minimum of 5 years of experience in lifting operations for large-scale projects in Singapore. A valid lifting certification from Singapore...

  • Executive Sous Chef Assistant

    7 days ago

    Singapore A OPERATIONS PTE. LTD. Full time

    Sunset Hospitality Group, a leading multinational lifestyle hospitality company, is seeking an Executive Sous Chef Assistant to join its dynamic team. A OPERATIONS PTE. LTD.Job OverviewThis role is responsible for assisting the Sous Chef in creating new ideas and implementing them in their sections. The ideal candidate will have at least 4 years of kitchen...

  • Senior Tunneling Operations Manager

    3 weeks ago

    Singapore Artemis Executive Solutions Full time

    Job OverviewWe are seeking an experienced Senior Tunneling Operations Manager to lead our tunneling works team.About the RoleThis is a key leadership position responsible for overseeing the safe and timely execution of tunneling projects in Singapore. The successful candidate will have extensive experience in managing tunneling works, with a strong track...

  • International Trade Operations Specialist

    7 days ago

    Singapore GRAINCORP OPERATIONS ASIA PTE. LTD. Full time

    About UsGrainCorp Operations Asia Pte. Ltd. is a leading player in the grains and oilseeds industry, operating globally with a presence in Australia, Canada, China, India, New Zealand, Singapore, UK, and Ukraine.Job OverviewWe are currently seeking a Trade Execution Manager to join our team at our Sydney or Singapore offices. As a key member of our...

  • Administrative Executive

    1 month ago

    Singapore EXECUTIVE OFFSHORE PTE. LTD. Full time

    Roles & ResponsibilitiesExecutive Offshore was established to provide high quality services to the offshore industry. The company operates an exclusive fleet of modern offshore vessels to cater to clients requiring quality offshore support services in the Oil and Gas Industry.Executive Offshore is part of Executive Group, an ensemble of seven maritime...

  • Senior Tunnel Operations Manager

    2 weeks ago

    Singapore Artemis Executive Solutions Full time

    Job Overview:We are seeking an experienced Senior Tunnel Operations Manager to lead our tunnel engineering team. The successful candidate will have a strong background in managing tunneling works and be responsible for ensuring the timely completion and reporting of projects.About Us:Artemis Executive Solutions is a leading recruitment agency specializing in...