Operations Executive

24 hours ago


Singapore QLUB (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Job Title: Merchant Success and Operations Executive


We are looking for a dynamic and experienced Merchant Success and Operations Executive to join our fast-growing Paytech Startup Company.

As an Operations Executive, you will be responsible for the operational onboarding and supporting merchants on qlub’s platform and services.


Key Responsibilities:

  • Lead and execute the operational on-boarding process for new F&B establishments to our platform.
  • Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks
  • Organize and lead training sessions for new accounts to ensure merchants are able to fully utilize Qlub's services.
  • Build and manage relationships with our merchants and optimize usage efficiency
  • Support Qlub’s product development and POS integrations to improve features and solve bugs and pain points.
  • Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.

Requirements:

  • 2-3 years of experience, fresh graduates are welcome to apply
  • Strong problem solving and critical thinking skills - able to understand, solve and simplify complex processes
  • Strong communicator - ability to lead discussions with F&B decision makers and stakeholders.
  • Like to get your hands dirty and be on the ground.

Why Join Us?

  • Be part of a fast-moving startup that offers plenty of opportunities for personal and professional growth
  • Experience growing a business from an early stage startup
  • Work with a global team of passionate and driven individuals who are dedicated to changing the payments landscape for restaurants

If you are an ambitious and driven individual who is excited about the opportunity to join a startup and make a real impact, we would love to hear from you. Apply now and take the first step towards an exciting new career with qlub


Tell employers what skills you have

Negotiation
Microsoft Office
Microsoft Excel
Restaurants
Interpersonal Skills
Inventory
Critical Thinking
Problem Solving
Pressure
Time Management
Team Player
Product Development
Customer Service
Shipping
Able To Work Independently

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