Senior Cloud Manager
2 weeks ago
Job Description & Requirements
(1) After-sales support for Huawei Cloud services;
(2) Responsible for cloud service availability architecture improvement and problem identification;
(3) Responsible for technical support during customer major guarantee, such as on-site technical exchange, fault location and delimitation, drill program output and other guarantee technical work;
(4) Responsible for the compilation and output of related technical documents and support the standardization of customer service;
(5) Delivery of Huawei Cloud - operation and maintenance management, to help customers business smoothly migrate to the cloud;
(6) Improvement of service capacity of TOP customers;
(7) Responsible for delivery of Huawei Cloud service support plans
(8) Migration of cloud from one platform to another
Tell employers what skills you haveMaintenance Management
Aftersales
PostgreSQL
Emerging Technology
High Availability
Cloud Storage
Event Management
Problem Identification
SAP HANA
Network Design
Enterprise Architecture
SQL Server
Software Testing
Telecommunications
Cloud Services
GCP
Cloud
Customer Service
Amazon Cloud
Technical Design
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