Manager, Community Partnerships
6 days ago
Key Summary
The incumbent will be responsible to develop a volunteer management strategy and framework to foster strategic and sustainable collaborations with individuals and corporates to support the Foundation’s vision and mission. Manage the end-to-end volunteer management programme from recruitment to retention.
Key Responsibilities
Planning and Operations
- Develop a robust framework including recruitment and retention strategies, and risk management
- Review, enhance and implement volunteer management policies, processes and best practices (e.g. recruitment, training, deployment, development, recognition, engagement)
- Curate and co-curate volunteering opportunities with individual programmes
- Monitor, review and evaluate volunteers’ performance and outcomes of volunteering opportunities
Marketing and Outreach
- Plan, develop and manage all marketing and communications to drive recruitment and outreach efforts
- Identify and drive effective partnerships with schools, corporates, grassroots and other organisations
- Study emergency trends and behaviours to improve the volunteering experience with the Foundation
- Regular engagement with volunteers and timely acknowledgement, recognition, and appreciation
Administrative
- Manage in-house volunteer database to ensure up-to-date and accurate records
- Manage and maintain an up-to-date library of resources and material such as policies, forms, training packs and volunteer handbook etc
- Update and manage database of volunteers to ensure accurate and up-to-date records
- Any other duties assigned by the Director, Community Relations
Key Requirements
- Minimum Degree in related fields with 5 - 8 years of working experience and track record in volunteer management from planning to operations, and preferably with working knowledge in marketing and communications
- Possess knowledge of the NCSS Volunteer Management framework and the use of data in VMS/CMS
- An expert in project management, process improvement and strategic stakeholder engagement both in the corporate and individual levels
- Strong critical thinking, analysis and problem-solving skills
- Multi-tasker with the aptitude to adapt to multiple priorities and changes
- Creative, resourceful, proactive and well-organised
Salary range is indicative and commensurates with qualification and experience.
We sincerely regret that only shortlisted candidates will be notified.
Tell employers what skills you have
partnership building
Volunteer Engagement
CMS Management
Process Improvement
VMS
Critical Thinking
partnership management
Risk Management
Sustainable Development
Mandarin
Marketing
Strategy
Stakeholder Engagement
Project Management
Dialects
NCSS
Volunteer Management
Communications
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