IT Incident

Onsite NOC Engineer is responsible for Network support for LAN/WAN/Firewall (24x7 Shift based) Operational tasks: incident, request and changes meeting customer's requirements and Service Level Agreements (SLA).The activities include:Monitoring Alerts sent by Monitoring ToolsWork at heights (Training provided)Log, update and Progress tickets to...

Job ObjectivesThe specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries. Make sure...

.The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries. Make sure system...

Roles & Responsibilities•The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries....

Job ResponsibilitiesInsider Threat Analyst is an operational role within the Bank's Group Security Operations Center. The incumbent will be responsible for the continuous monitoring, analyzing, and investigating of insider threats and data leakage incidents. He/She must have good analytical and investigative skills to recognize and detect anomalous...

Roles & ResponsibilitiesJob ObjectivesThe specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify...

Job Title: IT Production Support EngineerKey Skills: OPEN Systems/AS400Job Objectives. The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.. Closely follow-up and monitor issue from...

Roles & ResponsibilitiesJob ResponsibilitiesInsider Threat Analyst is an operational role within the Bank’s Group Security Operations Center. The incumbent will be responsible for the continuous monitoring, analyzing, and investigating of insider threats and data leakage incidents. He/She must have good analytical and investigative skills to recognize and...

About The DepartmentThe Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This...

Roles & ResponsibilitiesJob Title: IT Production Support EngineerKey Skills: OPEN Systems/AS400Job Objectives· The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.· Closely follow-up and...

The Senior Software Engineer is responsible for:Respond to customer queries or issues in a timely and accurate way via phone or email. Vital to address concerns promptly and maintain a helpful attitude. Understand and manage customer needs and expectations. Provide customer with progress updates spontaneously. Ensure smooth closure of the incident within the...

ResponsibilityHas experience or knowledge on Incident and Problem management.Health check and monitoring production system and job scheduling to ensure SLA is meet.Troubleshoot and solve production issues related to performance and reliability throughout the software stack.Proactively identify bottlenecks in the system and work to resolve these issues before...

Roles & ResponsibilitiesAbout The DepartmentThe Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking...

We are hirning Network Security Operations Engineer. This role entails overseeing the day-to-day operations of the global Networking and Security Infrastructure, based in SG.Responsibilities:Manage the day-to-day operations of the Global Network and Security Infrastructure.Perform troubleshooting, configuration, and maintenance of network and security...

Job Title: Computer OperatorLocation: SingaporeProduction SupportKey Skills: AS/400, UNIX, WinNT, etc, running Production and Development environmentsJob ObjectivesTo join a team of computer operators, performing 24 x 7 shift duty on rotation, responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which...

Roles & ResponsibilitiesThe Senior Software Engineer is responsible for: Respond to customer queries or issues in a timely and accurate way via phone or email. Vital to address concerns promptly and maintain a helpful attitude. Understand and manage customer needs and expectations. Provide customer with progress updates spontaneously. Ensure smooth...

Roles & ResponsibilitiesResponsibilities: Plan, design, install, test & implement systems in accordance with specifications & service level. Manage systems changes through established change request process & provide status reports to the relevant parties. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents...

Roles & ResponsibilitiesResponsibility Has experience or knowledge on Incident and Problem management. Health check and monitoring production system and job scheduling to ensure SLA is meet. Troubleshoot and solve production issues related to performance and reliability throughout the software stack. Proactively identify bottlenecks in the system and...

Responsibilities:Conduct investigations by analysing and verifying information through various investigative techniques, internal resources, forensics, and Insider threat tools such as Data Loss Prevention, End Point Detection and Response, Network Traffic Analysis & Deceptive Technology to detect malicious lateral movement & Privilege escalation in On-prem...

In terms of technical delivery, the candidate should have the following experience:Capable of project managementMust have strong understanding and adherence of incident management or workflow processMust be able to produce SOPs and workflow processTask and SLA orientedSOPs orientedExperience in delivering EUC would be advantageousExperience in multi-site...