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Software Developer

1 month ago

Singapore AURUMJIN CONSULTING PTE. LTD. Full time
Roles & Responsibilities
  • Support Unified Communicatons ( UCC) Systems
  • Provide Level 2/3 Support for UCC & Contact Centre Solutions Ensuring High availability and optimal Performance
  • Incident Management : Troubleshoot & resolve incidents related to UCC & CC , monitor system health & implement proactive measures to avoid Service Disruption
  • Vendor Management : Work closely with vendors / service providers for issue resolution & escalations
  • Documentation : Maintain Records of troubleshooting steps, known issues &b resolutions.
  • Project Management : Lead end to end implementation of UCC/ CCsolutions, oversee technical set up & ensure system scalability , resilience & security.
  • Collaboration : Co ordinate with Cross Functional teams for seamless integration
  • Technical Training : Provide Technical traning & guidance to end users & support teams.
Tell employers what skills you have

Troubleshooting
CSS
Scalability
High Availability
Agile
JavaScript
SQL
Vendor Management
Technical Training
Project Management
Python
Java
C#
API
Software Development
Incident Management