Service Delivery

4 weeks ago


Singapore HITACHI SYSTEMS NETWORK TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

General Description

• Provide first-level technical support to end-users for desktop and laptop hardware, software, basic infrastructure, and network issues.

• Diagnose and resolve issues related to desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.

• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.

• Follow ITIL processes for incident, problem, and change management.

• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.

• Maintain accurate and up-to-date records of all desktop, infrastructure, and network-related activities.

• Ensure compliance with IT policies and procedures.

• Assist with the management of the asset inventory for desktops, laptops, and network devices.

• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.

• Any other task assigned by the reporting manager or team lead.


Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.


Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.


Tell employers what skills you have

Customer Service Skills
A+
Preventive Maintenance
Troubleshooting
Hardware
Laptops
Inventory
DHCP
Network Troubleshooting
Networking
Operating Systems
Team Lead
ITIL
DNS
Technical Support
  • Delivery Driver

    2 weeks ago


    Singapore ALI DELIVERY SERVICES PTE. LTD. Full time

    Delivery Driver Job Description Template:We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order to...

  • Delivery Driver

    1 month ago


    Singapore ONE STOP DELIVERY PTE. LTD. Full time

    Roles & ResponsibilitiesResponsible: Deliver orders to customer on assigned routes Ensure goods are delivered on time Establish good rapport with outlets and provide good sales service. Ad-hoc duties as assignedJob Requirments: Able to start immediately Possess valid Class 3 driving license Min 2 years driving experience Proficient in English...

  • Area Manager

    2 weeks ago


    Singapore Delivery Hero Full time

    About the opportunityAbout the job:This role will be based in Singapore and will report to the Operations Manager. As an Area Manager, your role will be to maintain day-to-day fleet operations and maintain good recruitment procedures. Must be available to work weekends and at different locations in Singapore. Hours may vary.Responsibilities:Rider Supply...


  • Singapore Delivery Hero Full time

    About the opportunityResponsibilities: Own and implement endtoend customer lifecycle marketing strategies, from ideation, project planning and execution, to performance management and optimization. Design and build automated CRM campaign journeys to acquire, groom and retain customers across various direct marketing channels. Analyze campaign performance...


  • Singapore Delivery Hero Full time

    About the opportunityWe are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct...


  • Singapore Delivery Hero Full time

    About the opportunityPowerUp SG Tech Traineeship, BackendWe are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to...

  • Van Delivery Driver

    2 weeks ago


    Singapore REGENT COURIER SERVICE Full time

    COURIER VAN DELIVERY OF PARCELS. VAN PROVIDED. WORKING MONDAY -FRIDAY.COMPANY PAY FOR DIESEL, PARKING, PHONE ALLOWANCE.


  • Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    **Service Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:- Good in Managing service delivery budgets,...


  • Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    **Service Delivery Manager (Biometrics, Data Centre)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:- Good in Managing service delivery...


  • Singapore Singapore Telecommunications Limited (Singtel) singtel Full time

    Location: SingaporeFulltime Permanent RoleSingaporean OnlySalary: $8500 SGD MonthExperienced in managed services.Service Delivery Service Delivery incorporates the endtoend deliverables of the Service Contract delivered by Singtel Group (or its sub entities). This includes client engagement with Customer and managing external and internal stakeholders'...


  • Singapore SINGAPORE UNIVERSITY OF SOCIAL SCIENCES Full time

    Roles & ResponsibilitiesAbout the jobThe Service Delivery Manager at SUSS plays a pivotal role in ensuring the seamless delivery of IT services to our faculty, staff, and students. You will be responsible for overseeing the entire service delivery lifecycle, from planning and design to implementation and support. You will be a strategic thinker and a...


  • Singapore SINGAPORE UNIVERSITY OF SOCIAL SCIENCES Full time

    Roles & ResponsibilitiesAbout the jobThe Service Delivery Manager at SUSS plays a pivotal role in ensuring the seamless delivery of IT services to our faculty, staff, and students. You will be responsible for overseeing the entire service delivery lifecycle, from planning and design to implementation and support. You will be a strategic thinker and a...

  • Van Delivery Man

    4 weeks ago


    Singapore OVERSEAS COURIER SERVICE (SINGAPORE) PTE. LIMITED Full time

    Roles & Responsibilitiesperform timely pickup and deliveries (including POD) of shipments for company-assigned areasvia company's mobile appneed to be familiar with Singapore roadsable to read and converse in basic English to liaise with customersable to drive home company vehicleemployee responsible for any parking or traffic summons while driving the...

  • Van Delivery Man

    2 weeks ago


    Singapore OVERSEAS COURIER SERVICE (SINGAPORE) PTE. LIMITED Full time

    Roles & Responsibilitiesperform timely pickup and deliveries (including POD) of shipments for company-assigned areasvia company's mobile appneed to be familiar with Singapore roadsable to read and converse in basic English to liaise with customersable to drive home company vehicleemployee responsible for any parking or traffic summons while driving the...


  • Singapore WIZ TECHNOLOGIES (S) PTE. LTD. Full time

    Roles & ResponsibilitiesService Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role...


  • Singapore FS TECH PTE. LTD. Full time

    As a service delivery engineer, he/ she is responsible for the end-to-end process of delivering and maintaining optical network solutions, from initial planning to ongoing support and optimization.**Job Highlights: - * Career Developments/ Progression Dynamic work environment Pantry F&B supplies Monday to Friday only**Key Responsibilities within the role: -...


  • Singapore JAI INTEGRATED TECHNOLOGIES PTE. LTD. Full time

    Job Description & RequirementsService Delivery Manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction.The Service Delivery Manager may perform technical tasks,such as troubleshooting technical issues,and may perform administrative tasks,such as managing team performance and...


  • Singapore U3 Infotech Pte Ltd. Full time

    Review monitor and report on committed service performance to contract both hard and soft deliverables including maintenance of business activities, improvement activities and end user feedback.Lead/update/understand and champion the measurement process by which SLAs are accessed including the submission and completion of monthly reports.Define expectations...


  • Singapore NITYO INFOTECH SERVICES PTE. LTD. Full time

    At least 2 years' experience in supporting BAU operations such as ID administration, services desk, help desk or similar projects in a lead role or management role.Provide Technical Leadership for overall service delivery as per contract for all ID Administration (IAM) Authentication and Authorization functions including Compliance Operations and direct...

  • Delivery Driver

    2 weeks ago


    Singapore SERVICE STATIONERY & TRADING PTE. LTD. Full time

    **Delivery DriverWe looking for a driver to deliver orders to our clients on daily basis.**Job BriefDriver responsibilities includes upload and unload goods from van. Planning each route based on road and traffic conditions, and to check orders with clientif necessary.To be considered for this role, you should have a valid driver's license (class 3) and a...