Podiatry Clinic Assistant

3 weeks ago


Singapore DR FOOT PODIATRY CLINIC PTE. LTD. Full time
Roles & Responsibilities

JOB DESCRIPTION:


1. Clinical Support:

  • Assist podiatrists during patient examinations and treatments.
  • Prepare treatment rooms and ensure they are stocked with necessary supplies.
  • Sterilize and maintain instruments and equipment.
  • Help patients with mobility issues or other needs during their visit.
  • Educate patients on prescribed treatments and assist with at-home care instructions.

2. Administrative Responsibilities:

  • Greet and assist patients in person and over the phone.
  • Schedule appointments and manage the clinic's calendar.
  • Handle patient registration, including updating and maintaining patient records.
  • Process billing and insurance claims.
  • Collect payments and provide receipts.
  • Manage inventory and order supplies as needed.
  • Handle general office tasks such as filing

3. Customer Service:

  • Provide excellent customer service to patients, addressing inquiries and concerns.
  • Ensure a welcoming and comfortable environment for patients.
  • Communicate effectively with patients, colleagues, and clinicians.


REQUIREMENTS:


1. Education and Experience:

  • Previous experience in a medical or healthcare setting is preferred.
  • Knowledge of podiatry terminology and procedures is a plus.

2. Skills:

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficient in using office software and electronic health record systems.
  • Basic knowledge of medical billing and insurance processes.

3. Personality Traits:

  • Compassionate and empathetic towards patients.
  • Detail-oriented with a focus on accuracy.
  • Team player with a positive attitude.
  • Ability to handle stressful situations with professionalism.

Tell employers what skills you have

Foot
Medical Billing
Interpersonal Skills
Treatment
Inventory
Healthcare
Mobility
Patient Safety
Podiatry
Cashiering
Office Software
Nursing
Team Player
Patient Registration
Customer Service
Scheduling
Terminology
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