Senior Front of House
7 days ago
Job Description:
- Maintain Restaurant cleanliness according to proper sanitation standards.
- Daily housekeeping duties.
- Set up tables according to reservation.
- Attend to guests' requests in a prompt and professional manner.
- Advise guests on food and beverage menu choices.
- Make recommendations.
- Take orders.
- Prepare drink orders.
- Serve food and beverages to guests in an unobstructing and professional manner.
- Manage online and walk-in reservation.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Respond to complaints promptly . Inform Chef and manager for appropriate service recovery actions to turn unhappy patrons into return guest.
- Collect payments from guests.
- Clean tables after guests have finished dining.
- Support monthly inventory stock taking.
- Undertake light administrative duties
Requirements:
- Able to read , write and converse English.
- Wine and sake knowledge.
- Must be prepared to work on weekends and public holidays.
- Minimum 5 years experience
Ingredients
Cooking
Housekeeping
Inventory
Service Recovery
Sanitation
Attentive
Restaurant Management
Wine
Cashiering
Customer Oriented
Customer Satisfaction
Team Player
Customer Service
Service Excellence
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