Front of House/Customer Service

6 days ago


Singapore SCREEN TENNIS SINGAPORE PRIVATE LIMITED Full time
Roles & Responsibilities

Job description:

We are looking for a dedicated and proactive Front of House individual to support our business operation. The ideal candidate will ensure smooth running of our kiosks and courts, provide assistance and to meet the needs of customers.

Responsibilities:

  • Perform general administrative tasks such as check messaging system for bookings, responding to emails, and managing calendars
  • Assist in preparing and organizing documents, reports, draft emails
  • Maintain and update records and databases
  • Provide excellent customer service to clients and visitors
  • Handle inquiries and resolve complaints in a professional and timely manner
  • Assist in managing inventory and ordering supplies
  • Assist in organizing and coordinating events and functions
  • Adhere to company policies and procedures
  • Perform other administrative duties as assigned
  • Serve finger food and drinks to customers
  • Know how to use the beer tap

Requirements:

  • Strong customer service skills with a polite, friendly and professional demeanour
  • Proficient in MS Excel and other MS Office applications
  • Excellent communication and interpersonal skills
  • Basic knowledge of retail operations
  • Level 1 food safety and hygiene certification is a plus (Food handling requirements)
  • Ability to multitask and prioritize tasks effectively
  • Ability to maintain confidentiality and handle sensitive information
  • Must be eligible to work in Singapore
  • Able to work from 10am-6pm, based on scheduling

If you are a self-motivated individual with excellent organizational and communication skills, love meeting people, enjoy sports, we would love to hear from you. Please submit your application along with your resume and cover letter.

Tell employers what skills you have

Customer Service Skills
Ability to Multitask
Courts
Quality Control
Food Safety
Interpersonal Skills
Inventory
MS Office
Communication Skills
Customer Service
Scheduling
Databases

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