Communication Center Agent

7 days ago


Singapore ROYAL PLAZA Full time
Roles & Responsibilities

Passionate about creating colorful guest experiences with a preference to stay behind the scenes? We'd love to have you on our team

Your responsibilities include (but not limited to):

  • Handle all inbound/ outbound calls and requests
  • Provide accurate information on all general enquiries pertaining to the hotel
  • Facilitate and ensure smooth delivery of guests' requests
  • Follow up on telephone faults
  • Log all wake-up call requests and performs wake-up call services

Requirements:

  • No prior experience required
  • Excellent communication skills, both verbal and written
  • Strong interpersonal skills
  • Ready to work rotating shifts, including weekends and public holidays in a 5-day work week
  • Permanent part time applications are welcome
Tell employers what skills you have

Front Office
Excellent Communication Skills
Interpersonal Skills
Attention to Detail
Opera
Team Player
Customer Service
Able To Work Independently
Service Delivery
Hospitality

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