Admin & Operations Executive / Manager (Law Firm)
4 weeks ago
We are looking to add an Admin & Operations Executive / Manager to join our Law Firm specialising in Criminal Defence & Family Law cases.
Responsibilities:
- Support our team of purpose-driven lawyers in delivering quality legal services to all
- Develop, build and maintain strong relationships with existing and new clients
- Take the lead in managing, organising and coordinating client updates and communications
- Provide regular and timely updates to clients via voice and video calls, instant messaging and email; attend to client queries, concerns and feedback in a prompt and professional manner; respond to enquiries and messages and facilitate communication with clients and third parties via letters and emails
- Provide administrative and secretarial support, including taking attendance notes during calls, discussions and meetings
- Manage and monitor bills, expenses and payments, issue invoices & receipts
- Schedule and track deadlines, appointments and Court dates
- Update and prepare files and materials for Court attendances and meetings
- Handle file-opening and management procedures, conflict checks and client data
- Oversee office supplies inventory and equipment maintenance
Our preferred candidates:
- Enjoy interacting and communicating with clients
- Have strong written & verbal communication skills
- Want to work in a close-knit team where their voices, ideas and contributions are valued
- Good time-management, able to prioritise work and multi-task
- Attention to detail, meticulous with following-up; organised, systematic in filing and documentation
- MS Office, Word & Excel proficient
- Resourceful, problem-solving skills
- Have a good grasp of client-handling and case-management
- Customer service-oriented when attending to clients
- Proactive, hard-working, disciplined, service-oriented and strong work ethic
- Prior work experience or training in a related role / function is an advantage
We look for candidates who are driven, self-motivated and resourceful, and who share our desire to build a purpose-driven law practice based on our values:
- Empathy: We will understand what you are going through and show compassion in helping you.
- Integrity: We will always do the right thing, because the time is always right to do what is right.
- Humility: We will put our ego aside and listen to your opinions and feedback because we can always do better.
- Courage: We will act without fear or favour, knowing that we are empowered with our team’s full support.
- Tenacity: We will persevere and work even harder when the going gets tough, when no one else is looking and everyone else quits.
- Ownership: We will be accountable for our actions, and we will not turn away from responsibility.
- Teamwork: We will support and stand alongside our team in every test and triumph.
- Purpose: This is not ‘a’ job; this is ‘OUR’ job. We are grateful to have it, and we take pride in everything we do.
If you would like to apply, please send the following to jonathan.wong@tembusulaw.com:
- CV / resume
- Recent photograph
- Current / last drawn salary
- References or testimonials
Only candidates selected for interviews will be notified. Thank you.
Tell employers what skills you have
Front Office
Billings and collections
Managing invoices
Interpersonal Skills
MS Excel
Inventory
Office Management
Procurement
Office Administration
MS Word
Accounting
Attention to Detail
Human Resource
Communication Skills
Administrative Support
Team Player
Customer Service
Scheduling
Service Excellence
Hospitality
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