Veterinary Clinic Receptionist

4 weeks ago


Singapore WESTSIDE EMERGENCY PTE. LTD. Full time
Roles & Responsibilities

About Westside Emergency

Established in 2018, Westside Emergency is a 24/7 veterinary hospital which provides high quality emergency and critical care to small animal patients. We are located in the Serangoon Garden area and serve clients and referring clinics across Singapore.


Be a Part of Our Dedicated Team

Our team is growing rapidly, and we are seeking multiple customer service representatives to join us in our mission of providing excellent client and patient care.

If you are looking for a role that gives you flexibility in the mornings, have front-desk experience or come from a clinical background, this job will be ideal for you


Working Hours

  • Monday - Friday
  • 2pm - 10pm


Responsibilities

  • Perform phone triage (training will be provided where required) and respond to client queries
  • Greet clients/patients and facilitate registration
  • Manage the waiting room, communicating with the ICU team and providing reassurance to clients
  • Make follow-up calls for discharged patients from the previous day
  • Formulation and maintenance of a client review system
  • Liaise with the practice manager and veterinary director and follow up on client requests and complaints
  • Forward patient records to referring clinics and input received external diagnostic test reports into relevant patient records
  • Maintain item inventory
  • Receive payments and perform settlement of accounts, producing end-of-day settlement reports
  • Keeping the reception area and consult rooms clean and tidy at all times

Requirements

  • Only Singapore citizens and/or PRs will be shortlisted
  • A love for animals (dogs, cats, rabbits etc.) is a must
  • Minimum of 2 years’ experience in a customer-facing/front of desk role, hospitality, or veterinary reception experience will be ideal but not necessary
  • Excellent communication skills and the ability to build rapport with clients and colleagues
  • Excellent phone etiquette and the ability to maintain a professional and polite demeanour in stressful situations
  • Ability to multi-task and thrive in a fast-paced environment
  • Strong command of the English language. Good command of another language (Mandarin/Malay/Tamil/Japanese) is a plus

Benefits

  • Strong team culture — be part of a passionate team of animal lovers
  • Regular team outings/activities
  • Compensation for public holidays and overtime pay
  • Paid sick leave and annual leave

If you want to be surrounded by furry friends and awesome people while having a meaningful career, contact us at kelly@westsideemergency.com.sg with your updated CV today


Tell employers what skills you have

Ability to Multitask
Excellent Communication Skills
Veterinary
Animals
Critical Care
Data Entry
Accurate Data Entry
Customer Satisfaction
Team Player
Customer Service
Databases

  • Singapore LANDON VETERINARY SPECIALISTS PTE. LTD. Full time

    Roles & ResponsibilitiesLandon Veterinary Specialists is a referral clinic established in 2012. We are seeking a Veterinary Receptionist to join our compassionate and tight knit team.Your responsibilities will include: Greeting pets and their families Picking up phone calls and setting up appointments Receiving goods from suppliers Collecting payments ...


  • Singapore PET SPACE (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesWe are currently seeking a Veterinary Receptionist to join Pet Space (Singapore).We offer structured career development, competitive remuneration and the chance to work in some of the most interesting and diverse parts of the world.As part of an established and highly regarded clinical team, you’ll bring functionality and support to...


  • Singapore ISLAND VETERINARY CLINIC PTE. LTD. Full time

    Roles & ResponsibilitiesOur company is looking for Permenant part-time /full time recpetionist .Preferably experienced in medical terms especially veterinary matters.- customer service oriented- basic administartion- computer literate-bilingual- written and spoken- positive learning attitude. At least 18 years and above Willing to work weekday evenings til...


  • Singapore ISLAND VETERINARY CLINIC PTE. LTD. Full time

    Roles & ResponsibilitiesOur company is looking for Permenant part-time /full time recpetionist .Preferably experienced in medical terms especially veterinary matters.- customer service oriented- basic administartion- computer literate-bilingual- written and spoken- positive learning attitude. At least 18 years and above Willing to work weekday evenings til...


  • Singapore ISLAND VETERINARY CLINIC PTE. LTD. Full time

    he responsibility of the veterinary practice manager is to effectively use all available resources to provide the best possible patient care by the clinic and to ensure profitability of the practice.The veterinary practice manager reports to Practice OwnersAreas of responsibility encompass but not limited to- veterinary practice administration- operational...

  • Veterinary Technician

    2 weeks ago


    Singapore EVERVET VETERINARY CLINIC PTE. LTD. Full time

    Evervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinariansWe are a team of passionate individuals who strive to provide excellent care and service to our patients and clients.Our clinic offers both general consultations and a wide range of surgeries. Do you think you have what it takes to be an outstanding Vet nurse?As a...


  • Singapore ISLAND VETERINARY CLINIC PTE. LTD. Full time

    Roles & ResponsibilitiesWe have a Veterinary Care Officer vacancy at Island Veterinary ClinicYou will be the face of our veterinary care team, ensuring clients and their animals receive the exceptional service that Island Vet Clinic is known for by having prompt communication and compassion, yet in a calm and confident manner.As a clinic established for more...


  • Singapore ISLAND VETERINARY CLINIC PTE. LTD. Full time

    Roles & ResponsibilitiesWe have a Veterinary Care Officer vacancy at Island Veterinary Clinic!You will be the face of our veterinary care team, ensuring clients and their animals receive the exceptional service that Island Vet Clinic is known for by having prompt communication and compassion, yet in a calm and confident manner.As a clinic established for...


  • Singapore RK RECRUITMENT PTE. LTD. Full time

    Veterinary Clinic Receptionist (Basic up to $2800+AWS&VB/ 5 Days/ Steven/ Urgent)Job InfoSalary: Basic up to $2800+AWS + VBWorking Hour: 4 Days (8am - 8pm/ 9am - 9pm)Location : Steven MRTResponsibility:Respond to incoming phone callsDemonstrate a passion for working with animalsOffer frontline customer service, manage counter registrations, and schedule...

  • Veterinary Technician

    4 weeks ago


    Singapore POINT VETERINARY SURGERY Full time

    Roles & ResponsibilitiesPoint Veterinary Surgery (Jurong West) is looking for veterinary technicians to join the team.Requirements:- Veterinary Science degree or equivalent- Excellent work ethics and good communication skills- Positive attitude and a team player- Good sense of responsibility and proactiveness- Willingness to learn and take instructions- Able...


  • Singapore WESTSIDE EMERGENCY PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Westside EmergencyWestside Emergency, established in 2018, is a 24/7 veterinary hospital focused on providing top-notch emergency and critical care services to small animal patients in Serangoon Garden, serving clients and referring clinics across Singapore.Join Our Committed TeamWe are on a rapid expansion path and looking for...

  • Veterinary Technician

    2 weeks ago


    Singapore POINT VETERINARY SURGERY Full time

    Join Our Team as Veterinary Technicians at Point Veterinary Surgery (Jurong West)We are looking for dedicated veterinary technicians to become part of our team at Point Veterinary Surgery located in Jurong West.Requirements:Veterinary Science degree or equivalentStrong work ethics and effective communication skillsPositive attitude and team-oriented...

  • Veterinary Technician

    2 weeks ago


    Singapore POINT VETERINARY SURGERY Full time

    Point Veterinary Surgery (Jurong West) is looking for veterinary technicians to join the team.Requirements: Veterinary Science degree or equivalent Excellent work ethics and good communication skills Positive attitude and a team player Good sense of responsibility and proactiveness Willingness to learn and take instructions Able to commit to work at least...


  • Singapore WESTSIDE EMERGENCY PTE. LTD. Full time

    About Westside EmergencyEstablished in 2018, Westside Emergency is a 24/7 veterinary hospital which provides high quality emergency and critical care to small animal patients. We are located in the Serangoon Garden area and serve clients and referring clinics across Singapore.Be a Part of Our Dedicated TeamOur team is growing rapidly, and we are seeking...


  • Singapore EVERVET VETERINARY CLINIC PTE. LTD. Full time

    Roles & ResponsibilitiesEvervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinarians!We are a team of passionate individuals who strive to provide excellent care and service to our patients and clients.Our clinic offers both general consultations and a wide range of surgeries.As a Client Services Officer, you will be the...


  • Singapore EVERVET VETERINARY CLINIC PTE. LTD. Full time

    Roles & ResponsibilitiesEvervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinariansWe are a team of passionate individuals who strive to provide excellent care and service to our patients and clients.Our clinic offers both general consultations and a wide range of surgeries.As a Client Services Officer, you will be the...


  • Singapore VET CENTRAL PTE. LTD. Full time

    We are recruiting veterinary receptionists.The main roles and responsibilities of the receptionist are: Scheduling appointments and answering the telephone Preparation and maintenance of medical records Admitting and discharging patients Over the counter sales Are selfmotivated, and possess a positive attitude in overcoming challenges Take pride in...


  • Singapore VETSURGE PTE. LTD. Full time

    We are a veterinary clinic looking for receptionists to support our expanding front desk and reception department.You will be the face of the clinic, being the first to see the clients and their furry pets.you must possess a cheerful, outgoing attitude, with a love for animals.Some medical, pet related knowledge will be an advantage, but training will be...


  • Singapore LANDON VETERINARY SPECIALISTS PTE. LTD. Full time

    Landon Veterinary Specialists is looking for a full-time cleaning assistant to create a clean and pleasant environment for our patients and clients.Job Scope Ensure all areas in the clinic are clean and tidy Clean windows Clear waste paper bins Assist in washing mats and towels**本兽医诊所招聘清洁工人工作范围- 保持诊所整洁-...


  • Singapore RK RECRUITMENT PTE. LTD. Full time

    Veterinary Receptionist (Basic up to $2800 / AWS / VB / 5 days / Stevens / Immediate Hiring)Job Info:- Basic up to $2800 + AWS + VB- Shift 1: 6am - 3pm (5 days/week)- Shift 2: 9am - 9pm (4 days/week)- Shift 3: 4pm - 2am (5 days/week, Shift Allowance)- Location: StevensJob Scope:• Respond to incoming phone calls• Demonstrate a passion for working with...