Senior Customer Quality Engineer

3 weeks ago


Singapore SCHOTT SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Co-ordinate with customers regarding all Quality related issues.
  • Ensure that complaints from the customer are investigated and that corrective and prevent recurrence action
  • Organise working groups to solve quality problems when necessary.
  • Monitor process stability and process capability values.
  • Co-ordinate on all revisions of documents with customers.
  • Monitor and control the Quality control function carried out by the production
  • Trigger production to take corrective and prevent recurrence action if non-conformance is found or process is out of control.
  • Work together with other EP plant by co-ordinating quality related topic with the goal to achieve 1 part 1 process.
  • Set up and maintain a practical documentation system in accordance to ISO 9001, IATF 16949.
  • Conduct Quality related training for all levels of employees.
  • Conduct internal and external Quality audits and EHS audits.
  • Develop inspection procedures and sampling plan.

Requirements

  • Min 3 years experience in customer quality management.
  • High proficiency in English and Chinese
  • Min Tertiary education level in mechanical engineering, chemical engineering or materials engineering.
  • Good in Fishbone Diagrams, 5 Why, 8D Methodology, problem solving skill, SPC.
  • Qualified Internal Auditor for ISO 9001, IATF 16949, ISO 14001 and ISO 45001
  • Good knowledge of IATF 16949 Core tools requirements‐ MSA, PPAP, APQP, FMEA, Control Plan.
  • Familiar with Minitab and/or jmp software
  • Good in operating and programming Optical Gaging and CMM equipment.
  • Good in using SEM EDX analysis, FIB analysis and FTIR analysis.
Tell employers what skills you have

FTIR
Sampling
Quality Control
FMEA
Quality Management
ISO
Problem Solving
APQP
Auditor
ISO 9001
Materials Engineering
Customer Quality
Audits
PPAP
Mechanical Engineering
Minitab

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