Housekeeping Supervisor

3 weeks ago

Singapore DHI DOWNTOWN PTE. LTD. Full time
Roles & Responsibilities

We are looking for a Housekeeping Supervisor to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone We are here to assist by supporting you with great practices. You will have the chance to work with a great team of people, and more importantly, we will provide you a career with Dorsett and give you an opportunity to be yourself.


Description:

  • Responsible for cleanliness and maintenance of all areas according to set standards.
  • Conduct daily briefing. Plans the work of the shift and the assign all associates in the designated areas.
  • Responsible for all landscaped area and all plants and flower arrangements within and outside the building.
  • Trains all associates and monitors their performance
  • Guest satisfaction index to be maintained at the set standard.
  • Prepare Welcome Hampers for VIP/ Special request.
  • Responsible for documentation and report generation pertaining to lost and found, linen, uniform, room and laundry, key control etc.
  • Ensures safety of all team members and safety of guests and their belongings.
  • Responsible for maintaining all reports and documents pertaining to guest service and resource handling.
  • Maintain all equipment and machinery in their area of work and follow safety standards.
  • Ensure that the quality of all linen and uniform both for internal and external guests is checked against the set standards.
  • Follows the discard schedule and also ensures that all linen and other items are tagged correctly.
  • Responsible for spot checks of all linen items, room set up, key control, uniform, etc.
  • Supervises outsourced contractors to ensure contractual compliance
  • Plan and implement preventive maintenance and cleaning schedules for all areas.
  • Liaise constantly with Front Office and Engineering to make sure the maintenance job is completed.
  • Any other duties as directed.

Requirements:

  • Minimum of 2 – 4 years in Housekeeping related operations.
  • Good knowledge of Housekeeping is mandatory.

Tell employers what skills you have

Coaching
Microsoft Office
Quality Assurance
Allocating rooms
Literacy
Housekeeping
Inventory
VIP
Sanitation
Customer Service
Scheduling
Hospitality

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