Telemarketer

3 weeks ago


Singapore TIMESWORTH CONSULTANCY PTE. LTD. Full time
Roles & Responsibilities

Job Description: Telemarketer

Position Overview:
The telemarketer will contact individuals and businesses by telephone to promote products, services, or campaigns. They will be responsible for following a provided script, answering potential customer questions, generating leads for the sales team.

Key Responsibilities:

  • Make outbound calls to potential customers to introduce products or services.
  • Follow a scripted sales pitch to ensure consistent messaging.
  • Maintain a high level of customer service by providing detailed information and addressing customer concerns.
  • Capture and record customer details in the company's CRM or database.
  • Handle objections, questions, or concerns with a professional and positive attitude.
  • Achieve daily, weekly, and monthly call and sales targets.
  • Build and maintain customer relationships, ensuring a positive customer experience.
  • Update the sales team with any important customer feedback or leads.
  • Stay informed about product knowledge and current promotions.
  • Meet call volume and performance metrics as set by the company.
Requirements:

Qualifications:

  • O Levels / N levels
  • Proven experience in telemarketing, sales, or customer service (preferred).
  • Able to converse in both mandarin and english

Tell employers what skills you have

Product Knowledge
CRM
Sales
Microsoft Office
Microsoft Excel
Telesales
Customer Experience
Telemarketing
Interpersonal Skills
Customer Relationships
Cold Calling
Customer Service
Scheduling
Able To Work Independently
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