Technical Support Engineer

3 weeks ago


Singapore TEMP-TEAM PTE LTD Full time
Roles & Responsibilities

Position: Technical Support Engineer


Job Description:

· Provide technical support to business opportunities.

· Support to Project-designated product or proposal. Comprehensively coordinate resources, successfully accomplish project POC (Proof of Concept) with significant effectiveness.

· Prepare project delivery, plan design and review, testing and verification, to ensure that the solution can be stably implemented.

· With active promotion, projects executed in reasonable process, and delivered with high quality and detail and accurate project materials and deliverables in time.

· Quickly solve problems in the progress and receive good comment from customers; promptly feedback problems to corresponding departments with advice valuable for effectively improving products and solution;

· Continuous follow-up on Projects, maintain project delivery record and data sorting; participate in project acceptance test and presentation, and produce project summary report after completion of the project.

· Collection and Analysis of System and Product Needs, Output of Quality Report, Collection and Analysis of Competing Product, Comprehensive Record of Mid/Large-scale System Implementation.

· Provide technical support in new product/proposal introduction, material output of product technology, material output of product promotion, marketing activity support.

· In charge of Planning and Implementation of Customer/User Training


Requirements:

· Responsible for technical support

· Write product solutions and responsible for inquires of technical parts of related products.

· At least Polytechnic or Bachelor’s degree in engineering, telecommunication or computer science related.

· At least 1-year experience hands on in CCTV surveillance security platforms

· Good communication skills and sense of customer-focus


Interested parties, please email to kyo@temp-team.com.sg


Karin Yong

Registration: R22108239

EA Licence: 01C3135


Tell employers what skills you have

System Implementation
Troubleshooting
Oracle
Hardware
Customer Support
Telecommunication
CCTV
Surveillance
Good Communication Skills
Planning and Implementation
Networking
Windows
Project Delivery
Linux
Technical Support

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