Apple MAC Support Engineer

Found in: Talent SG 2A C2 - 2 weeks ago


Singapore FAR STREAM TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

Job Description:

The MAC Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will be grown to lead a team if the performance is outstanding.

Responsibilities:
  • Attend to issue escalation in context to Apple MAC OS device (eg: Laptop and Desktop).
  • Provide fault resolution and escalation (Level 1, 2 and 3).
  • Ensure Industry best practices in IT are adhered to and can withstand audits.
  • Maintain accurate documentation on of all process and escalation.
  • Prompt service report as well as Routine maintenance report.
  • To perform other IT related duties when assigned by the management.
Desired Skills & Experience:
  • Experience with on-site deployment, debugging and customer support.
  • Communicate fluently in English - spoken and written.
  • Resourcefulness, ability to problem-solve in a systematic approach.
  • Good organization skill and able to work independently.
  • Possess the right attitude to learn and execute with sense of urgency.
  • 3-8 years of experience in relevant MAC and System support.
  • Managed Enterprise Customer with more than 100 MAC user environment.
  • Well Trained in Microsoft M365 service with focus on Intune implementation.
Technical Competency:
  • Technical scope (Back-end) with strong MAC setup and debugging.
  • Automated logging, usage report generation and bug reporting.
Education:
  • ITE / Diploma in Engineering or Information Technology preferred but not essential.
  • Senior candidate that are looking for a new career role are welcome to apply.
  • Other Technical Certification (eg: Microsoft, MAC, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.


Tell employers what skills you have

Apple MacOS
Mac
Troubleshooting
Customer Support
Apple iOS
Apple Certified
Desktop Support
Information Technology
Logging
Windows
Debugging
Able To Work Independently
Technical Support

  • Singapore Far Stream Technologies Pte. Ltd. Full time

    Job Description:The MAC Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will be grown to lead a team if the performance is outstanding.Responsibilities:Attend to issue escalation in context to Apple MAC OS device (eg:...


  • Singapore Apple Full time

    Job Description SummaryThe Apple Services Engineering (ASE) team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple's high expectations with high performance to...

  • Infrastructure Engineer, Supply Chain Integration

    Found in: beBee jobs SG - 3 weeks ago


    Singapore Apple Full time

    SummaryPosted: Jul 8, 2022Role Number: The Apple IS&T's Supply Chain Integration team for Infrastructure is responsible for architecting, designing, deploying and managing various Infrastructure life cycle processes. We work with numerous Application development teams as well as production support teams operating on on-premise and approved cloud technologies...

  • Desktop Support Engineer

    Found in: Talent SG 2A C2 - 2 weeks ago


    Singapore TOSS-EX PTE. LTD. Full time

    Roles & ResponsibilitiesProvide excellent customer service· Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.· Support on desktops, notebooks, printers, scanners hardware components.· Installation, re-installation, troubleshooting and reconfiguration of Microsoft...

  • ASE - Service Reliability Engineer

    Found in: Talent SG 2A C2 - 16 hours ago


    Singapore APPLE SOUTH ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryThe Apple Services Engineering (ASE) team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with...


  • Singapore Apple Full time

    Job Description SummaryAre you looking for a great opportunity to work on a dynamic team passionate about delivering extraordinary localized software on some of the world's most creative consumer electronic products Do you love the challenge of solving complex problems that can have a direct impact on the success of the company Join the team responsible for...


  • Singapore Apple Full time

    Job Description SummaryAre you looking for a great opportunity to work on a dynamic team passionate about delivering extraordinary localized software on some of the world's most creative consumer electronic products Do you love the challenge of solving complex problems that can have a direct impact on the success of the company Join the team responsible for...


  • Singapore Apple Full time

    Job Description SummaryAre you looking for a great opportunity to work on a dynamic team passionate about delivering extraordinary localized software on some of the world's most creative consumer electronic products Do you love the challenge of solving complex problems that can have a direct impact on the success of the company Join the team responsible for...


  • Singapore Toss-ex Pte. Ltd. Full time

    Provide excellent customer service. Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.. Support on desktops, notebooks, printers, scanners hardware components.. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft...

  • Developer Relations Lead, Southeast Asia

    Found in: beBee jobs SG - 1 week ago


    Singapore Apple Full time

    SummaryPosted: May 19, 2022Weekly Hours: 40Role Number: Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish Apple is seeking a Developer Relations Lead for Southeast Asia...

  • ASE - Site Reliability Engineer

    Found in: Talent SG 2A C2 - 16 hours ago


    Singapore APPLE SOUTH ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryApple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. Join Apple Services Engineering Cloud Service Infrastructure team, as a Site Reliability Engineer, to help support and scale cloud services for millions of Apple users. We are building and...


  • Singapore Jobline Resources Pte Ltd Full time

    ResponsibilitiesProvide excellent customer service.Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.Support on desktops, notebooks, printers, scanners, hardware components.Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...


  • Singapore Apple Full time

    Job Description SummaryWe live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to learn about our environment and to enable spectacular new features for custom applications. Apple is meeting those needs as robustly and as creatively as possible and is interested in people...


  • Singapore Apple Full time

    Job Description SummaryImagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don't just craft products - they build the kind of wonder that's...

  • WW Sales

    Found in: beBee jobs SG - 5 days ago


    Singapore, Singapore, Singapore Apple Full time

    SummaryPosted: Apr 29, 2024Weekly Hours: 40 Role Number: The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental...

  • Search Ads Platform Specialist, Vietnam

    Found in: beBee jobs SG - 2 weeks ago


    Singapore Apple Full time

    The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than...

  • Search Ads Platform Specialist, Vietnam

    Found in: beBee S SG - 2 weeks ago


    Singapore Apple Full time

    The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than...


  • Singapore Jobline Resources Pte. Ltd. Full time

    Responsibilities. Provide excellent customer service.. Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.. Support on desktops, notebooks, printers, scanners, hardware components.. Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and...

  • Search Ads

    Found in: beBee jobs SG - 1 week ago


    Singapore Apple Full time

    SummaryPosted: Feb 23, 2022Weekly Hours: 40Role Number: The people here at Apple don't just create products — they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental...

  • ASE - Site Reliability Engineering Manager

    Found in: Talent SG 2A C2 - 16 hours ago


    Singapore APPLE SOUTH ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryApple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. Join Apple Services Engineering Cloud Service Infrastructure team, as a Site Reliability Engineering Manager, to help support and scale cloud services for millions of Apple users. This is a...