Manager

1 week ago


Singapore HAPPY LOVE BEAUTY PRIVATE LIMITED Full time
Roles & Responsibilities

1. Spa Operations: Oversees the daily operations of the spa, including managing staff, services, and facilities.

2. Staff Management: Supervises, trains, and develops a team of spa therapists, receptionists, and other support staff.

3. Customer Service: Ensures exceptional customer experiences, handles customer complaints, and implements measures to improve customer satisfaction.

4. Revenue Management: Develops and implements strategies to maximize revenue, including managing pricing, promotions, and inventory.

5. Quality Control: Maintains high standards of quality and service, ensuring compliance with industry regulations and company policies.

6. Marketing and Promotion: Collaborates with the marketing team to develop and implement marketing strategies, promotions, and events.

7. Budgeting and Financial Management: Manages spa budgets, forecasts revenue, and controls expenses to ensure profitability.

8. Inventory Management: Oversees inventory management, including ordering supplies, managing stock levels, and minimizing waste.

9. Health and Safety: Ensures compliance with health and safety regulations, maintaining a safe and clean environment for customers and staff.

10. Able to work on PH and weekend.

Tell employers what skills you have

Revenue Management
Budgets
Microsoft Excel
Quality Control
Financial Management
Interpersonal Skills
Inventory
Spa
Inventory Management
Compliance
Project Management
Budgeting
Customer Satisfaction
Customer Service
Staff Management
Pricing

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