Front Desk Executive
1 week ago
Job Description & Requirements
Front Desk Executive (People-centric)
- Provide superior customer service to welcome all guests, staffs, and agents
- Provide a consistent Guest welcome and registration process for individuals and groups
- Attend to needs of sales agents and assist with usage of equipment within the office
Other duties
Reception floor & Meeting Room Management
- Take ownership of the Reception floor and meeting rooms, re-setting, keeping the rooms and spaces clear and in functioning order
- Ensure that open office floor and meeting rooms are clean, presentable
- Ensure beverages / refreshments are made available to guests, where necessary
Telephony
- Managing day to day incoming calls to general line, and transfer to relevant parties as needed
Office/ Admin Management
- Receive incoming shipments such as office supplies, mails etc., and ensure smooth handover to various departments
- Provide assistance in general administrative activities (i.e stationary application / finance invoices processing) and other duties as assigned by the Office Manager,
- Maintain desk / meeting rooms in good order
- Reporting to the Front Desk Manager, this candidate should be outgoing and bubbly in nature.
- Motivated by a desire to provide utmost service to all customers is a must.
Any past experience in the service/ retail industry would be an added-advantage.
Tell employers what skills you haveFront Office
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Inventory
Purchasing
Administration
Telephony
Communication Skills
Administrative Support
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Scheduling
Service Excellence
Able To Work Independently
Customer Service Experience
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