Technical Services Engineer
1 month ago
Job Description
- Project Delivery assurance, manage risks, manage resources and fulfill the solution.
- Maintenance on various customers with the assistance of our various partners.
- Support the sales force through the bidding process.
- Develop IP team(s) for each key account to fulfill business requirements.
- Upskill all relevant channels to ensure effective project delivery on all accounts.
- Pre-sales support including a full range of company products, and network technical solutions, highlights proposals, etc
- Develop business opportunities with clients
- Promote solutions and deliver formal technical proposals/presentations to clients
- Responsible for product solution designing and ensuring the solution is competitive
- Identify clients' requirements and coordinate with the sales team to ensure that the clients' requirements are able to meet
- To understand the client's business and technical requirements
- To handle clients' inquiries and technical-related issues
- Conduct product training for clients
Job Requirements:
- Capability to communicate with and influence customers including technical alignment, communication, clarification, and negotiation with customers
- Experienced in handling and troubleshooting technical issues.
- Possess CCNA/CCNP and other networking certificates would be an added advantage
Tell employers what skills you have
Negotiation
Troubleshooting
Bidding
Presales
Assurance
Technical Services
Reliability
IP
Networking
Project Delivery
Commissioning
Mechanical Engineering
Business Requirements
Technical Support
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