Customer Service Officer
6 days ago
- Support Relationship Managers in daily operations to enhance customer experience, including handling customer enquiries, rate fixing for deposits and loans, account opening, coordinate/ liaising with relevant parties on customer due diligence (CDD)/ periodic reviews, maintenance of customer records and files
- Ensure documentation is complete and that all approvals, facility and security documents are in place at all times.
- Follow up on submission of clients’ financials for spreading, and assist Relationship Managers in preparing the necessary documents for credit application / review
- Preparation of offer / variation letters and follow up on documentation aligned with stipulated terms and conditions
- Follow up on submission of periodic documents (eg. insurance policies, valuation reports etc) from clients or relevant parties, and assist Relationship Managers to address queries on such documents
- Additional duties including ad hoc projects supporting Relationship Managers and team in sales and marketing
Requirements:
- Minimum Diploma holders, with at least 2 years of relevant working experience in a banking environment
- Good understanding of the Corporate Banking business and related banking products
- Good communication and interpersonal skills
- Able to multi-task and work independently
- Service-oriented and a team player
- Proficient in Microsoft Office applications
Interested candidates kindly submit your updated CV in a Word Format to: Jasmin@Tangspac.com. Only shortlisted candidates willbe notify. Thank you.
Tell employers what skills you have
Able To Multitask
Microsoft Office
Microsoft Excel
Due Diligence
Customer Experience
Valuation
Interpersonal Skills
Financials
Loans
Deposits
Banking
Team Player
Microsoft Word
Customer Service
Customer Service Experience
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