Project Coordinator

2 weeks ago


Singapore HOME-A-GENIUS PTE. LTD. Full time
Roles & Responsibilities

• Drafting of Diagrams: Create accurate diagrams based on updates from Interior Designers (ID) and clients to reflect the latest project status.

• Project management: Maintain and update project management tool with relevant photos, checklists, due dates, and task assignments.

• Client Management: Provide prompt responses to customer and ID inquiries to ensure exceptional customer service.

• Customer Support: Follow up with customers via WhatsApp Business and Facebook Messenger to address inquiries and concerns promptly.

• Troubleshoot smart home issues: Respond to client queries regarding smart home failures within one hour. Categorize smart home issues based on severity and provide appropriate responses following standard operating procedures (SOP).

• Site Visits: Coordinate with ID and electrical teams to ensure alignment with smart home scope during site visits.

• Pre-Electrical checks: Conduct inspections to ensure switches, access points, and solutions can be installed correctly during implementation.

• Electrical Implementation: Oversee the installation of switches by the electrical team to ensure compliance with project requirements.

• Pre-Implementation packing: Prepare and verify inventory before smart home implementation to ensure all necessary items are available.



Requirements

1. Must have Class 3/3A drivers license

2. 5.5 work day a week, Off day on Sunday

3. Experience as ID coordinator is good to have


Tell employers what skills you have

Switches
Budgets
Microsoft Office
Microsoft Excel
Construction
Customer Support
Inventory
Architectural
Exceptional Customer Service
Photos
Electrical
Compliance
Project Management
Facebook
Scheduling
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