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Fleet IT Support Expert

1 month ago

Singapore FPT ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Summary

  • IT Fleet Support Expert will integrate the IT Operation Department.
  • She / He will be part of the Fleet IT support team and is the person accountable of IT operations and delivery of IT services to the vessels.
  • This expert must cover all IT system from the workplace to the Network including servers.
  • She / He will be more particularly expected on projects of the new IT solution implementation for our new vessels.
  • In direct link with the cyber and SOC teams, She / He will be also main actor of Ship threats and vulnerabilities management in order to secure all fleet end points.
  • She / He participates as an expert in Disaster Recovery exercises to ensure IMO 2021 Cyber Security preparedness.
  • This role be part of the IT Fleet support team and will report to the Manager of this team (France).

Responsibilities

  • Provide technical support Level 1, 2 and 3 for vessel applications and IT Systems.
  • Manage day to day production activities & shipboard IT projects implementation in line with IT Governance Standards and Cyber Security guidelines.
  • Ensure the good IT systems implementation and maintenance as per Fleet IT Security policies and Cyber Security guidelines onboard vessels.
  • Deploy and implement IT Systems and Vessel Applications.
  • Coordinate maintenance services on board though various service suppliers
  • Liaise with different IT teams
  • Participate to the road map build and define the group target
  • Provide process for industrialization, monitoring, backup / recovery and security
  • Create, maintain documentation & procedure (Shipboard software, systems maintenance, industry)
  • Local IT asset management

Skills & Qualifications

  • General IT knowledge (Backup, AntiVirus, Anti-malware, PCs)
  • Strong knowledge Workplace, Network and Infrastructure
  • Windows configurations
  • Knowledge on Maritime IT would be appreciated
  • Knowledge on IMO 2021 & Cyber risk would be appreciated
  • IT Project management
  • Good Leadership with experience in multi country
  • Ability to work in a high-pressure environment
  • Knowing how to be accountable of topic from the end to end
  • Strong skills in communication
  • Strong interpersonal skills and the ability to communicate with a wide variety of people at different levels
  • Knowledge or at least appetence for Digital & Technologies
  • Already similar position in an international company
  • Integrity, resilience, creativity and team spirit are essential in this work.
  • This position also requires great availability and can need some 24/7 actions
  • Occasional ship-boarding may be required

Tell employers what skills you have

Leadership
Cyber Security
Interpersonal Skills
Industrialization
IT Governance
Team Spirit
IT Operations
Project Management
Preparedness
Windows
Disaster Recovery
IT Asset Management
Technical Support

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