Senior Executive, Customer Service and Fleets

2 weeks ago


Singapore SIME DARBY SERVICES PRIVATE LIMITED Full time

Sime Darby Services Pte Ltd, a division of Sime Darby Motors Group, established its operations in Year 1982 and holds the franchise license for Hertz International in Singapore.

Throughout the years, Sime Darby Services has been offering full-fledged mobility solutions to organisations and individuals.

  • Lead, design and implement operating strategies to manage transient and lossofuse, including operations.
  • Oversee and manage related branches' operational fleet matters to support the business.
  • Handle transient related customer service resolutions.
  • Develop and conduct customer service programs and QC processes.
SDS OPERATIONS (Transient)

  • Manage all transient related repair cost & recoverable damages, accidents and vehicle return, including its approvals.
  • Analyze and strategize vehicle disposals based on age, mileage, condition, utilization and etc.
  • Oversee operations lead's scheduling and job requirements. Lead and manage Operation Assistants' movements, ensuring optimum performance and fairness.
  • Monitor and manage vehicle movement to ensure optimum business utilization.
  • Train and guide a team of Operations Assistants to deliver high standard of customer service.
  • Accountable for SDS fleet movement. Ensure all inventories are accounted for daily and/or monthly stock check.
SDS OPERATIONS (Loss-of-use)

  • Supervise and ensure operation staff adhere to workflow processes and operational conduct.
  • Ensure proper fleet management (maintenance, cleanliness & readiness) and accountability.
  • Monitor and administer all records for lossofuse.
  • Lead and guide operation staff on all daytoday requirements.
SDS OPERATIONS (Events)

  • Manage chauffeur drive and/or events requirements to ensure smooth operations from start to end.
  • Oversee and allocate required resources to ensure zero incident report as much as possible.
  • PIC for resource recruitment, training, and safety briefing. All are to be conducted prior to any event commencement.
  • Coordinate pre and post briefing with relevant stakeholders.
  • Ensure profitability for the event.
  • Whenever required for events; To plan, design and conduct customer service training and provide guidance to team members to ensure consistent service quality.
Others

  • Provide operational/admin support for projects/events.

Job Requirements

  • Minimum 3 years customer service experience (frontfacing) & supervisory roles
  • Minimum Diploma in Business discipline
  • Class 3 Driver's License
  • Knowledge on common make and models of vehicles will be an added advantage


  • Singapore STRIDES MOBILITY PTE. LTD. Full time

    As a Senior Executive, Fleet Management, you will be responsible for overseeing all aspects of the company's fleet operations, including vehicle procurement, maintenance, scheduling, and optimization. Your primary goal is to ensure the efficient and cost-effective operation of the fleet while maintaining compliance with regulatory requirements and safety...


  • Singapore ROSET LIMOUSINE SERVICES PTE. LTD. Full time

    Job Description: To execute fleet management functions to optimise fleet usages and movements Ensure the assigned carsharing stations and vehicles are maintained in peak operating conditions Review the processes of fleet operations and to provide suggestions on improving performance Manage the service providers (workshops and cleaners etc.) effectively to...

  • Fleet Executive

    2 months ago


    Singapore ISLAND RECOVERY SERVICES PTE. LTD. Full time

    Roles & Responsibilities1) Responsible for assigning correct fleet resources (tow trucks) to real-time and pre-scheduled job2) Overall in charge of all Fleet (Tow Drivers and Lorry Drivers)3) Monitoring and recording of staff fleet performance, attendance, discipline and management4) Ensure daily,weekly and monthly KPIs are met and not limited to any task...


  • Singapore Tribecar Pte. Ltd. Full time

    Job Description: To execute fleet management functions to optimise fleet usages and movements Ensure the assigned carsharing stations and vehicles are maintained in peak operating conditions Review the processes of fleet operations and to provide suggestions on improving performance Manage the service providers (workshops and cleaners etc.) effectively to...

  • Fleet Superintendent

    2 weeks ago


    Singapore A.P. MOLLER SINGAPORE PTE. LTD. Full time

    Maersk Fleet Management and Technology is responsible for Ship Management of all the Maersk owned container vessels. The operation is primarily conducted out of Copenhagen, Singapore and Mumbai.We are looking for a career-minded professional to join us as a Fleet Superintendent to be a part of our Fleet Operations team in Singapore.You will be part of a...

  • Fleet Manager

    2 weeks ago


    Singapore EQUATORIAL MARINE FUEL MANAGEMENT SERVICES PTE. LTD. Full time

    As Fleet Manager you will report to the Director, and you will be responsible for the safe operation of the assigned fleet and staff within the group. You will manage all aspects of the vessel including daily technical/deck operation, overall vessel maintenance, inspections, dry dock planning and execution, safety management etc.You will manage the...

  • FPD Fleet Manager

    3 months ago


    Singapore ONESEA SOLUTIONS PTE. LTD. Full time

    Roles & Responsibilities Review wage rates as indicated in the valid Collective Bargaining Agreements and revises company scaled as required once approved by the Director, Fleet Personnel, and executive management Work collaboratively with Director, Fleet Personnel in developing and administering budget, forecast expenditures and funding...


  • Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries.The function supports the quote-to-cash process in responding to customer enquiry and claims.Responsibilities:Responsibilities for...

  • Fleet Manager

    2 weeks ago


    Singapore VENTI TECHNOLOGIES PTE. LTD. Full time

    A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.:We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for...

  • Fleet Group Manager

    2 months ago


    Singapore THOME SHIP MANAGEMENT PTE. LTD Full time

    Roles & ResponsibilitiesFunctions & Responsibilities Responsible for implementing and maintaining safe, cost-efficient and environmental operational standards in compliance with HSSEQ System of a given Fleet Group. Manage the assigned Fleet Group in accordance with the HSSEQ and current office procedures. Day to day management and leadership of a team of...

  • Fleet Group Manager

    4 weeks ago


    Singapore THOME SHIP MANAGEMENT PTE. LTD Full time

    Roles & ResponsibilitiesFunctions & Responsibilities Responsible for implementing and maintaining safe, cost-efficient and environmental operational standards in compliance with HSSEQ System of a given Fleet Group. Manage the assigned Fleet Group in accordance with the HSSEQ and current office procedures. Day to day management and leadership of a team of...

  • Fleet Manager

    2 weeks ago


    Singapore MOL LNG TRANSPORT (ASIA) PTE. LTD. Full time

    **Job ResponsibilitiesFleet Manager shall report to General Manager and shall have the responsibility to:Overall Management of fleet vessels. Supervise the maintenance of managed vessels, including preparation, implementation, and reviewing of vessel maintenance plan. Control technical information concerned with safe operation, including maintenance....


  • Singapore NRS LOGISTICS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & Responsibilities Prepares and respond to customer inquiries by studying products, services, and customer service processes. Co-ordinate and monitor shipments with contractors and vendors and update both internal & external stakeholders. Engage in departmental discussions to resolve customer issues pertaining to operations,...


  • Singapore UNITED TEST AND ASSEMBLY CENTER LTD Full time

    Roles & ResponsibilitiesResponsibilitiesProvide Incoming Dies visibility to the Factory for planning and execution Analyze customer forecast numbers and work with Customer to pull in dies to fulfill Forecast / AOP/Customer Shipment requirements Co-ordinate customers' loading and shipment priority within the Factory Provide instruction to Planning to execute...

  • Fleet Supervisor

    2 weeks ago


    Singapore THE DELIVERY SOLUTIONS PTE. LTD. Full time

    The Delivery Solutions has expanded its market share of parcel delivery and project. We are looking for Fleet Supervisor to manage our increase of manpower.5 days work week.8am to 5.30pm.Job Description: Processing inbound and coordinate all dispatching actions needed. Handle parcel exceptions such as missorted and damaged parcels and troubleshooting...

  • Fleet Analyst

    2 weeks ago


    Singapore CA Search Full time

    Commodities, Oil and Energy 22 January 2024Offered Salary: Salary will commensurate with relevant experienceExperience: 2Qualifications: Diploma in Maritime StudiesLocation: Singapore, SingaporeSUMMARY:You would be responsible in the maintenance of The Fleet documentation, library, and records of vessels; assist in monitoring and analysis of vessels'...

  • Fleet Supervisor

    2 months ago


    Singapore NINJA LOGISTICS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilties Monitoring fleet performance of internal staff drivers and external main-contractor partners Managing daily driver outbound activity where parcels are handed over to drivers for outbound delivery Assisting drivers in returning undelivered parcels upon route completion, including reconciling cash on delivery amounts ...

  • Head of Fleet Ops

    2 weeks ago


    Singapore COMFORTDELGRO BUS PTE. LTD. Full time

    Responsibilities Support Head Ops to oversee and direct day to day fleet operations. Understand all contractual requirements and advise Head Ops to fulfil all operational demands accordingly. Develop deep expertise in scheduling and rostering. Drive all fleet ops to meet required KPIs including all operational and safety requirements. Conduct regular checks...


  • Singapore GETGO TECHNOLOGIES PTE. LTD. Full time

    You will be part of the GetGo Fleet Quality Team to oversee and manage GetGo's fleet, partner workshops, and insurance-related matters. You will collaborate closely with our affiliated workshops and insurance providers to oversee fleet quality and delivery schedules, ensuring the delivery of the highest fleet quality to our users. You will also support the...


  • Singapore GETGO TECHNOLOGIES PTE. LTD. Full time

    You will be part of the GetGo Fleet Quality Team to oversee and manage GetGo's fleet, partner workshops, and insurance-related matters. You will collaborate closely with our affiliated workshops and insurance providers to oversee fleet quality and delivery schedules, ensuring the delivery of the highest fleet quality to our users. You will also support the...