Service Delivery Manager

About the OpportunityThis is an exciting opportunity to join a leading end-user environment as an IT Service Delivery Manager. In this role, you will be responsible for managing IT service delivery, ensuring services meet established KPIs and SLAs.You will act as the primary contact for incidents and service requests, coordinating responses and resolutions...

Roles & ResponsibilitiesJob Overview:We are seeking an experienced and dynamic Service Delivery Manager (SDM) to oversee the delivery of Microsoft 365 (M365) Managed Services. The SDM will manage the service management framework, ensuring that service levels meet the agreed-upon Service Level Agreements. The ideal candidate will have a strong background in...

Job Title: Service Delivery ManagerEstimated Salary: $80,000 - $110,000 per annumAbout RD TRUSTED PARTNERS PRIVATE LIMITEDWe are a leading provider of integrated security management solutions, seeking an experienced Service Delivery Manager to oversee our service and maintenance workflow. As a key member of our team, you will be responsible for frontline...

Job OverviewWe are seeking an experienced IT Service Delivery Manager to lead our service desk operations and teams. The successful candidate will have a strong background in managing and leading IT service desk operations and teams, with at least 3 years of experience.Key Responsibilities• Oversee the delivery of IT services, ensuring they meet...

Job SummaryWe are seeking an experienced Service Delivery Manager to oversee and coordinate the day-to-day activities of our Soft Service Team. The successful candidate will be responsible for planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

Job DescriptionRAYTON SOLUTIONS PTE. LTD. is seeking an experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to our VIP users.The ideal candidate will have a proven track record in managing IT service desks, leading teams, and providing exceptional customer service.About the RoleThis is a critical role that requires...

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely...

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...

We are seeking a skilled IT Service Delivery Manager to join our team at Innovatiq Technologies PTE. LTD.Job OverviewThe ideal candidate will have a minimum of 2-3 years of experience in IT Service Management and a strong background in designing, implementing, and optimizing ITSM processes.About the RoleThis role involves managing IT service delivery to...

Job Summary:">The IT Service Delivery Manager will be responsible for overseeing the day-to-day operations of our IT services, ensuring seamless delivery and high-quality support to our customers.">About Us:">SINGAPORE TELECOMMUNICATIONS LIMITED is a leading telecommunications company that provides innovative solutions to its customers. We are committed to...

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements. The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the...

Roles & ResponsibilitiesResponsibilities: Lead the IT and application support functions across all locations. Manage team rotas to ensure consistent support coverage to the business across all locations. Owner of the Incident, Request, Change and Escalation processes, ensuring accurate reporting and pro-actively initiating service improvement activities...

Roles & ResponsibilitiesA key person to manage IT Services provides to client. Handle day-to-day operation Meet account SLA deliverables Manage customer escalation Manage operation team Manage operation cost Redefine current process to improve efficiency Daily/Weekly/ Monthly Reporting Escalation are managed and perform timely updates Ensure SLA and...

Roles & ResponsibilitiesKey responsibilitiesResponsibilities vary according to organization but may include a combination of: Project Management and Service Delivery Management Familiar with IT Service Management and ITIL preferable in government Excellent client management, interpersonal and communication skills. Familiar with Singapore government...

Roles & ResponsibilitiesKey responsibilitiesResponsibilities vary according to organization but may include a combination of: Project Management and Service Delivery Management Familiar with IT Service Management and ITIL preferable in government Excellent client management, interpersonal and communication skills. Familiar with Singapore government...

Job OverviewAs an IT Service Delivery Manager at HYPERSCAL SOLUTIONS PTE. LTD., you will be responsible for managing and supporting 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

NCS is a leading technology services firm, operating across Asia Pacific, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together people and...

Roles & ResponsibilitiesKey Responsibilities:Customer Support & Troubleshooting: Provide technical assistance to customers by diagnosing and resolving system-related issues, bugs, and system performance problems. Assist with the installation, configuration, and setup of products at customer sites or remotely. Offer both onsite and remote support to...

Roles & ResponsibilitiesKey Responsibilities:Customer Support & Troubleshooting: Provide technical assistance to customers by diagnosing and resolving system-related issues, bugs, and system performance problems. Assist with the installation, configuration, and setup of products at customer sites or remotely. Offer both onsite and remote support to...

Roles & ResponsibilitiesRoles & Responsibilities Chair meetings with customers and any contractors, prepare meeting minutes Plan, monitor and control operations activities Follow up on open tickets with product principalsExperience Minimum 5 years working experience 3-5 year of managing IT Operations Familiar with general IT Infrastructure management ...