Project/Process Operations Manager
3 weeks ago
A well-funded IT as a service startup is seeking a Process Operations Manager to join their team.
What you will be doing:
● Improve on operational management systems, processes and best practices
● Ensure all operations are carried out in an appropriate, cost-effective way
● Train and supervise staff on systems and processes
● Foster interdepartmental workflow, teamwork and exchange of ideas
● Identify potential problems and points of friction and finding solutions to maximize efficiency and revenue
● Perform quality controls and track KPIs and OKRs
● Find ways to increase quality of customer service and improve turnaround time
● Manage budgets and forecasts What we are looking for:
● Excellent organizational and problem solving skills
● Experience with business process automation
● Adaptability to respond quickly to changes, and adjust initiatives and priorities
● Excellent communication skills and leadership ability
● Good attention to detail
● Independent and proactive
● Knowledge of organizational effectiveness and operations management
● Familiarity with business and financial principles
● Understand financial and budgeting processes and principles
● Previous experience working in a startup (bonus)
● Proven work experience as an operations manager or similar role (preferred)
● Location: Singapore or remote (within Asia time zone)
Tell employers what skills you have
Excellent Communication Skills
Budgets
Leadership
Microsoft Office
Process Automation
Microsoft Excel
Inventory
Operations Management
Administration
Adaptability
Project Management
Attention to Detail
Budgeting
Business Process
Customer Service
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