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Senior Information Technology Analyst

4 weeks ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Roles & Responsibilities
  • Responsible to ensure all the applications systems remain in good working order.
  • Expected to take on support of new application systems when they become operational.
  • Respond to production emergencies in a timely manner based on Service Levels. This includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
  • Expected to diligently perform routine checks and to escalate to the Project Manager should any anomaly be detected. The Candidate should show the initiative to alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors.
  • Expected to follow through every issue / problem to closure, and complete the necessary documentation as required.
  • Assist users and answer queries regarding the supported operational systems.
  • Interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
  • Expected to be on standby support on weekends / public holidays. In the event of scheduled downtime or during a crash, the Candidate is required to be in office during off-office-hours to support the systems.
  • Expected to make some code changes/ enhancements that arise from service requests. The Candidate will follow the technical standards and update the necessary documentation.
  • Report to the Project Manager in tracking and managing the project timelines and resources that he/she has been assigned to undertake.
  • Expected to understudy and undertake the development of new applications and maintenance of any existing systems as assigned by the Project Manager.

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i's PDPA.

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PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E
• EA License No. 01C4394
• Reg No : R22110511 | Teh Chee Hoong

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