Senior Officer

1 day ago


Singapore MORRISON EXPRESS LOGISTICS PTE LTD Full time
Roles & Responsibilities

About the Role

The Senior Officer/Officer, Air Export Customer Service is responsible to monitor, track and inspects out-bound freight shipment to meet customers' needs and to ensure shipment are delivered on time. You will play a critical role in driving operational excellence to ensure client satisfaction and loyalty.

Key Responsibilities

  • Customer Service
  1. Responsible for providing effective customer service for all internal and external customers
  2. Handle all customers enquiries timely and effectively and unsure customer satisfaction
  3. Track and monitor shipments status and inform customers accordingly.
  4. Check and address customer's concerns, troubleshoot errors, provide timely feedback on service failures (if any) and follow up on escalations
  • Permit
  1. Check and ensure that all shipment documentation for export purpose and destination clearance are in order.
  2. Ensure and comply with AED (Advance Export Declaratio) are submitted on time.
  • Delivery
  1. Book flight and secure space and maintains communication with airlines
  2. Arrange collection with contractors as per customer request and ensure that collection completion by the same day
  3. Prepare consol for exportation
  • Adhoc
  1. Any adhoc duties assigned by the Supervisor

Qualifications

  • Minimum 2 years' experience in the Air Export Operation
  • Minimum GCE 'O' level education
  • Experience in freight forwarding and logistics industry
  • Full understanding of all freight and logistics product solutions
  • Proficient in MS Office
  • Meticulous and accurate with a positive attitude and able to multi-task
  • Ability to work both independently and within a team
  • Excellent interpersonal and communications skills
Tell employers what skills you have

Able To Multitask
flight bookings
Freight Forwarding
MS Office
Freight Handling
Air Freight
freight shipment
Customer Satisfaction
Regulatory Requirements
Customer Service
Knowledge of import and export documentation
Export & Logistics
Customer Service Experience
customer feedback
  • Admin Officer

    7 days ago


    Singapore SASCO SENIOR CITIZENS' HOME Full time

    Roles & ResponsibilitiesWorking Location: Jurong West Day Care CentreBenefitsAnnual Wage Supplement (AWS) Bonus (Performance + Variable) Annual Salary IncrementJob PurposeAssist the social worker and at times the centre manager with administrative tasks and requirements. To ensure that there is proper documentation and filing of documents. To liaise with...

  • Programme Executive

    3 weeks ago


    Singapore SASCO SENIOR CITIZENS' HOME Full time

    Roles & ResponsibilitiesJob purposeThe jobholder is primarily responsible to cultivate a vibrant community of senior volunteers, encouraging active participation among seniors and fostering a supportive atmosphere for community involvement. He/she is to provide support to seniors through engaging activities, home visits, promoting social interaction and...

  • Admin Officer

    3 weeks ago


    Singapore SASCO SENIOR CITIZENS' HOME Full time

    Roles & ResponsibilitiesWorking Location: Jurong West Day Care CentreBenefitsAnnual Wage Supplement (AWS) Bonus (Performance + Variable) Annual Salary IncrementJob PurposeAssist the social worker and at times the centre manager with administrative tasks and requirements. To ensure that there is proper documentation and filing of documents. To liaise...


  • Singapore SENIOR SPIRIT OF ROSELLE PARK Full time

    Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts,...


  • Singapore NORTH LONDON COLLEGIATE SCHOOL (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesNLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only...


  • Singapore MITSUBISHI UFJ TRUST AND BANKING CORPORATION Full time

    Roles & ResponsibilitiesOverview of Role:The Treasury Group (TG) in our Singapore branch is responsible for managing the branch's investment portfolio, overseeing Asset and Liability Management (ALM), and ensuring effective Liquidity Management to support our core business activities. We are currently looking for a Senior Officer/Officer to join the team...

  • Senior Secretary

    5 days ago


    Singapore PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) Full time

    About the RoleThe Senior Secretary - GCHRO Office will be responsible for providing administrative support to the GCHRO, including calendar management, meeting coordination, and office administrative tasks. The successful candidate will have a diploma in business studies or a related field and at least 5 years of secretarial experience.


  • Singapore UPS ASIA GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesThe Marketing Senior Officer assists in the development and execution of product marketing strategies and is responsible for collecting and analyzing market and competitive data to assess the performance of UPS's products and services. He/she integrates marketing data and information from multiple sources to produce standard and...


  • Singapore HOTEL ROYAL LIMITED Full time

    Roles & ResponsibilitiesJOB SCOPEThe role of the Security Officer/Senior Security Officer is to maintain the safety and security levels of all our guests, customers, employees, tenants and service vendors.JOB RESPONSIBILITIESConduct random checks on goods and staff entering/leaving the hotel premises. Perform CCTV surveillance and hotel patrolling duties,...


  • Singapore Recruit Express Pte Ltd. Full time

    Key Responsibilities:The Senior Corporate Officer will oversee daily operations, vendor coordination, and maintenance. They will manage security access, reports, and facility safety.The role requires a strong understanding of property facilities management, corporate service vendor management, outsourcing, general administration, and workplace safety and...


  • Singapore NATIONAL ENVIRONMENT AGENCY Full time

    Roles & ResponsibilitiesSenior Scientific Officer / Scientific Officer (Nuclear Science and Technology Department)[What the role is]The Radiation Protection and Nuclear Science Group in NEA is the national authority for radiation protection in Singapore and serves to protect the public, radiation workers and the environment from the harmful effects of...


  • Singapore SASCO SENIOR CITIZENS' HOME Full time

    Roles & ResponsibilitiesDescription Upkeeping to the building facilities, ensure compliance with the good building maintenance and environment practices. Supervise Housekeeping team to maintain and improve cleanliness, bygience, safety and operation related matters. Maintain good housekeeping standard, ensure housekeeping team comply with good practies. ...


  • Singapore Netpoleon Solutions Pte Ltd Full time

    Netpoleon Solutions Pte Ltd is inviting individuals to apply for the position of Senior Project Officer. In this role, you will be responsible for developing project objectives by reviewing project proposals and plans, conferring with management.Responsibilities:Develop project objectives by reviewing project proposals and plans, conferring with...


  • Singapore ORIX Leasing Singapore Limited Full time

    Has full responsibility to direct and manage the compliance requirements of the Company and provide advice to the Board of Directors and the senior management on compliance and data protection matters. The role reports to the Deputy Managing Director. Key areas of responsibilities: Assuming the role as the Compliance Officer Appointment as the Data...


  • Singapore ORIX Leasing Singapore Limited Full time

    Has full responsibility to direct and manage the compliance requirements of the Company and provide advice to the Board of Directors and the senior management on compliance and data protection matters. The role reports to the Deputy Managing Director. Key areas of responsibilities: Assuming the role as the Compliance Officer Appointment as the Data...


  • Singapore DCI CONSULTANTS PRIVATE LIMITED Full time

    Roles & ResponsibilitiesWe are seeking meticulous and experienced candidates to join our team. The successful candidates will responsible for managing the billing and credit control functions, ensuring accuracy and timeliness in all billing and settlement processes.Job DescriptionSetup/ Prepare/ Send customer invoices for various utilities mainly electricity...


  • Singapore ARKTOS SECURITY SERVICES & CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesIMMEDIATE VACANCY FOR SENIOR SECURITY OFFICER (SSO)The incumbent needs to work in 12-hour shifts and be physically fit and alert while on duty. He/she must be honest and have good communication skills. He/She has to be well-groomed and pleasant when communicating with the public.2 positions availableDay Shift & Night Shift (8 to...


  • Singapore NORTH LONDON COLLEGIATE SCHOOL (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesNLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only...


  • Singapore PALAWAN INNOVATION STUDIOS PTE. LTD. Full time

    Roles & ResponsibilitiesThe Palawan @ SentosaThe Palawan @ Sentosa is the Shangri-La Group's first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating...


  • Singapore PALAWAN INNOVATION STUDIOS PTE. LTD. Full time

    Roles & ResponsibilitiesThe Palawan @ SentosaThe Palawan @ Sentosa is the Shangri-La Group's first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating...