Assistant Store Manager
Found in: Talent SG 2A C2 - 3 weeks ago
Responsibilities
- assist to manage store operations
- lead and supervise a team of Supervisors and Crew
- plan and deploy to ensure that the store has adequate manpower for daily operations
- maintain guidelines of food preparation to ensure that desired quality and standards are achieved
- coach staff in providing excellent service experience to all customers
- handle all customer queries and feedback in a professional and timely manner
- ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
- ensure that policies and standard operating procedures are strictly adhered to
- monitor work performance of all staff and enforce discipline when necessary
- ensure on-the-job training is conducted for all staff
- check on supplier operations and provide feedback to the Store Manager if necessary
Requirements
- GCE 'O' level
- at least three years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantage)
- highly communicative to lead and motivate staff
- quality-driven with good understanding of local food and beverage trends
- trained eye for detail and customer-centric
- ability to work in a fast-paced environment
Work location/environment
- stores located islandwide
- 5.5 days per week (able to work on weekends and public holidays)
Tell employers what skills you have
Coaching
Store Operations
Leadership
Manpower Planning
Food Safety
Inventory
Compliance
Customer Satisfaction
Customer Service
People Management
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