Assistant/ Store Manager

1 week ago


Singapore The Bakery Depot Pte Ltd Full time

Duties and Responsibilities

Staff Management

  • Assist Area Manager/Cluster Manager to oversee all issues, including: staff motivation, recruitment, discipline and training
  • Knowledge in employment regulations in Singapore
  • Knows the duties and responsibilities of all team members and ensures they are carried out effectively
  • Shift and staff rostering, manage labour costs and ensure optimal productivity
  • Periodically perform staff appraisals
  • Train new team members, suggest and provide ongoing trainings for your team members
  • Good leadership skills, guiding and coaching team members
  • Create a great working environment to minimise turnover
  • Regular exchange of best practices and all other matters with managers and team members

Operations Management

  • Perform regular inspection of food and beverage preparation and preparation according to our Standard Operating Procedures and Recipes
  • Compliance with food safety regulations and quality controls
  • Solicit feedback from customers, resolve customer issues and/or enquiries
  • Enforce hygiene regulations and upkeep store cleanliness
  • Oversee opening and closing duties
  • Monitor and improve Mystery Dining Program

Cafe Ambience

  • Supervision and maintenance of station and store cleanliness
  • Supervision and control of lightings, music and signages
  • Ensure digital menus, marketing collaterals are up-to-date
  • Ensure all team members are well-briefed of promotions, seasonal menus, etc

Sales and Promotion

  • Identify and propose ideas for Local Store Marketing (LSM) efforts to Area Manager / Cluster Manager
  • Execute, monitor and evaluate implemented LSM
  • Drive sales and manage store's financial performance/budgets

Financial Management

  • Efficient and timely submission in reports, inventory records, etc
  • Responsible for all cash handling and administrative matters
  • Responsible for all stock levels and restock of items
  • Monitor all store expenses, manage discrepancies or adjustments
  • Efficient in store wastages and cost control (Food Cost, Beverage Cost, Employment Cost, etc)

POS System

  • Maintain and update POS System
  • Work closely and cooperate with back office on POS Admin matters
  • Supervision of POS maintenance and updates

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