Customer Service cum Operations Executive
2 weeks ago
The Customer Service Executive is responsible for providing administrative support in fulfilling customer orders and needs. He or She has to establish a good rapport with customers and internally amongst co-workers.
- Handle all incoming phone calls and emails.
- Plan and coordinate daily deliveries and collections.
- Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes.
- Follow-up and respond promptly on customers' enquires.
- Work closely with vendors such as Warehouse, Transporters, Shipping agents to resolve customers' issues.
- Assist with generating daily invoices.
- Follow up with customers on outstanding AR.
- Provide Administrative support to the Sales.
- Experience in freight forwarding will be an added advantage
Tell employers what skills you have
Negotiation
Sales
Microsoft Office
Microsoft Excel
Vessel Operations
Good Communication Skills
Freight
Transportation
Administrative Support
Customer Service
Shipping
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