Senior / Patient Service Associate, Inpatient Operations
2 weeks ago
Responsibilities:
- Perform administrative duties and provide customer service to our patients
- Responsible for registration and billing, payment/deposit collection, appointment scheduling as well as providing financial advice to patients
- Scheduling follow-up appointments for patients.
- Assist with planned admissions at ambulatory centres, supporting OT resource management and admitting/discharge processes
- Any other duties assigned from time to time
Requirements:
- GCE 'N'/ 'O' / 'A' Level, NITEC, Higher NITEC or Diploma in any relevant discipline
- 1 to 2 years of working experience, preferably in healthcare industry
- Candidates with no prior experience are welcome to apply
- Good interpersonal & communication skills
- Proficient in Microsoft Office applications
Working Schedule (Staggered hours):
- Staggered working hours
- Work on weekends and Public Holidays on rotation basis.
Healthcare Industry
Microsoft Office
Healthcare
customer needs
Customer Care
Clinical Trials
Project Management
Good Communication Skills
Cashiering
Communication Skills
Administrative Support
Customer Focus
Resource Management
Team Player
Customer Service
Disposition
Scheduling
Appointment Scheduling
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