Operations Associate
3 weeks ago
IT Ops (60%)
- Provide IT onsite/remote support to all users when necessary. Liaise with vendors for support.
- Investigate, troubleshoot and resolve IT hardware/software-related issues.
- Monitor and maintain computer systems and networks.
- Assist in the procurement and issuance of IT equipment / software / licenses.
- Maintain routine housekeeping and asset inventory of all IT equipment, software, and other applications.
- Assist to maintain IT-related documents, including IT maintenance contracts and the organisation's IT policies and procedures.
- Participate and support the organisation's digitalization and cybersecurity projects.
- Provide induction for new joiners on IT related matters.
- Any other IT related duties assigned by the management.
Facility Ops (40%)
- Monitor service request and progress through Power App raised by centres.
- Assist Facility Manager in maintaining Lease, and FM related contracts management.
- Participate and support the organisation's workplace safety and health projects.
- Any other Facility related duties assigned by the management.
Requirements
- Minimum Diploma in Computer Studies or its equivalent.
- Minimum 2 years of relevant working experience in both IT and Facility management.
- Good experience with Windows, Office 365 applications and Windows networking
- Knowledge in Power Apps and Power BI is an added advantage.
- Passionate about leveraging technologies to help in improving the organization's efficiencies and productivity
Preventive Maintenance
Troubleshooting
Hardware
Lease Administration
Customer Support
Workplace Safety
Inventory
Leases
Information Technology
Communication Skills
Power BI
Facilities Management
Technical Support
Workplace Safety and Health
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