Account Manager

3 weeks ago

Singapore SECOND TALENT SG PTE. LTD. Full time
Roles & Responsibilities

About Us

We are a leading system integrator specializing in network infrastructure solutions for businesses navigating the evolving digital landscape. With the increasing demand for seamless connectivity, security, and data optimization, we deliver cutting-edge monitoring and packet broker technology to enhance network performance. Our mission is to simplify complexity, improve security, and maximize efficiency for our clients.

Our Culture

We believe in innovation, collaboration, and technical excellence. Our team consists of dedicated professionals who thrive in a dynamic environment, constantly pushing the boundaries of what’s possible in network infrastructure solutions.

Who You Are

We are looking for a Account Manager with strong communication skills and a solid understanding of cybersecurity and network solutions. This role involves working closely with the sales team to assess customer requirements, develop tailored solutions, and provide technical expertise. You will play a key role in the sales process by demonstrating the value of our solutions, addressing technical inquiries, and ensuring clients understand how our offerings meet their specific needs.

Your role will also involve positioning our products and services as ideal solutions, anticipating customer needs, and contributing to solution development. Ultimately, you will support the sales team, drive revenue growth, and strengthen customer relationships.

Responsibilities
  • Assist the sales team in qualifying potential opportunities by providing technical and functional expertise.
  • Understand client requirements and propose customized network and security solutions.
  • Engage with prospective customers to assess their technical needs and business goals.
  • Conduct detailed needs assessments to identify the most suitable solutions.
  • Collaborate with the sales team to create comprehensive proposals and respond to RFPs.
  • Deliver product presentations and demonstrations to potential and existing clients.
  • Work closely with product and engineering teams to gain in-depth technical knowledge and provide insights on customer needs.
  • Design and develop tailored solutions that align with client requirements.
  • Respond promptly to technical and functional queries during the sales process.
  • Support sales processes by ensuring smooth coordination between technical and sales teams.
  • Identify new business opportunities and potential clients based on market knowledge.
  • Build and maintain strong relationships with clients throughout the presales process.
  • Provide technical training to the sales team to enhance product knowledge.
  • Stay up to date with industry trends and product advancements to provide the best solutions.
  • Represent the company at trade shows and industry events.
Requirements
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, Business, or a related field.
  • 3 to 5 years of experience in presales, sales engineering, or technical consulting (leadership experience is a plus).
  • Strong understanding of enterprise software, network infrastructure, and cybersecurity solutions.
  • Ability to mentor and guide the presales team to support sales efforts effectively.
  • Excellent communication and presentation skills to explain technical solutions to both technical and non-technical stakeholders.
  • Strong problem-solving and analytical skills to understand complex client needs and propose effective solutions.
  • Negotiation and influencing skills to guide prospects through the buying process.
  • Strong time management and organizational skills to handle multiple client engagements simultaneously.
  • Customer-focused mindset with a proactive approach to solution development.
  • Proficiency in Excel and CRM software.

Tell employers what skills you have

CRM
Trade Shows
Influencing Skills
Analytical Skills
Presales
Information Technology
Sales Engineering
Customerfocused
Enterprise Software
Technical Training
Time Management
Excel
Presentation Skills
Consulting

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