IT Helpdesk

Found in: Talent SG 2A C2 - 1 week ago

Singapore BGC GROUP PTE. LTD. Full time
Roles & Responsibilities

Basic Level 1 Support: Training and Orientation will be provided


• Carry out regular monitoring tasks and address simple issues in line with established Standard Operating Procedures (SOPs)

• Follow the necessary escalation procedures when required

• Monitor and handle all incidents until resolution within the agreed Service Level Agreements (SLAs)


Requirements:


· Diploma in Information Technology, Computer Science or related studies

· Open to candidates without relevant experience


For interested candidates, kindly send you resume to:

Dianne.Antonio@bgc-group.com


Only shortlisted candidates will be notified

Dianne Balmaceda Antonio
R1105287
BGC Group Pte Ltd
EA 05C3053


Tell employers what skills you have

Customer Service Skills
Troubleshooting
Admin activities
Administration
Information Technology
Service Level
General Admin work
Service Desk
admin support
General admin duties
Escalates issues
Customer Service
General admin
Technical Support

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