Current jobs related to Customer Program Specialist - Singapore - ULTRA CLEAN ASIA PACIFIC PTE. LTD.


  • Singapore ULTRA CLEAN ASIA PACIFIC PTE. LTD. Full time

    Job Title: Customer Program SpecialistUltra Clean Asia Pacific Pte. Ltd. is seeking a highly organized and detail-oriented Customer Program Specialist to join our team in Singapore. As a key member of our operations team, you will be responsible for effective execution of all order management, ensuring timely completion of quotes, accounts receivables,...


  • Singapore MyCareersFuture Full time

    Roles & Responsibilities Join UCT and be part of the fastest-growing sector in the world ! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence.This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse...


  • Singapore ULTRA CLEAN ASIA PACIFIC PTE. LTD. Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Program Specialist to join our team at Ultra Clean Asia Pacific Pte. Ltd. in Singapore. As a key member of our operations team, you will be responsible for the effective execution of all order management activities, ensuring timely and accurate delivery of products to our...


  • Singapore MyCareersFuture Full time

    Job SummaryThe Customer Program Specialist II is responsible for the effective execution of all order management, including production, NPI, and RMA orders. This role also involves commercial responsibilities related to the products/commodities managed, including timely completion of quotes, accounts receivables, claims, and credit memos.Key...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Customer Due Diligence SpecialistHAYS SPECIALIST RECRUITMENT PTE. LTD. is seeking a highly skilled Customer Due Diligence Specialist to join their team in Singapore. As a key member of the compliance function, you will play a crucial role in ensuring the company's adherence to regulatory requirements and risk management.Key Responsibilities:Collaborate with...

  • CNC Machinist

    1 day ago


    Singapore LINKEDCORP HR CONSULTANCY PTE. LTD. Full time

    Job Title: CNC Machinist - Programming SpecialistAt LINKEDCORP HR CONSULTANCY PTE. LTD., we are seeking a skilled CNC Machinist - Programming Specialist to join our team.Job Summary:We are looking for a highly motivated and experienced CNC Machinist - Programming Specialist to operate and program CNC milling machines, perform routine maintenance tasks, and...


  • Singapore PROGRAM PLANNING PROFESSIONALS PTE LTD Full time

    Job Title: Calypso Operations SpecialistWe are seeking a highly skilled Calypso Operations Specialist to join our team at PROGRAM PLANNING PROFESSIONALS PTE LTD. As a key member of our IT operations team, you will be responsible for ensuring the smooth operation of our Calypso system.Key Responsibilities:Monitor and analyze application performance to...


  • Singapore PRECIOUS SPECIALIST CENTRE PTE. LTD. Full time

    Diagnostic Imaging SpecialistAt PRECIOUS SPECIALIST CENTRE PTE. LTD., we are seeking a highly skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for conducting ultrasonography examinations and providing sonography services to patients. You will also be part of the general diagnostic imaging...


  • Singapore PEOPLEBANK SINGAPORE PTE. LTD. Full time

    Program/Operations SpecialistAbout the RoleWe are seeking a highly organized and detail-oriented Program/Operations Specialist to join our team at PEOPLEBANK SINGAPORE PTE. LTD. This is a fantastic opportunity to work in a dynamic environment and contribute to the success of our organization.Key ResponsibilitiesProvide program management and support to the...


  • Singapore MyCareersFuture Full time

    About MyCareersFutureMyCareersFuture is a leading provider of cloud-based solutions, and we're seeking a highly skilled Partner Program Specialist to join our team in Asia Pacific. As a key member of our Global Partner team, you will play a critical role in accelerating the adoption of our solutions by attracting and growing partners who can acquire new...


  • Singapore TOPGRID PEST SPECIALIST PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Pest Management Specialist to join our team at TOPGRID PEST SPECIALIST PTE. LTD. The ideal candidate will possess a strong background in technical expertise and customer support, with a focus on integrated pest management.Key ResponsibilitiesReporting and ComplianceGenerate and deliver monthly trend and summary...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Customer Operation SpecialistOur client, a leading global healthcare company, is seeking a Customer Operation Specialist to join their team. As a key member of the customer service team, you will be responsible for handling customer inquiries, providing excellent first-point-of-contact service, and determining the nature of customer calls to respond...

  • Program Engineer

    2 weeks ago


    Singapore ATOMRECRUIT PTE. LTD. Full time

    Job Description**Job Title:** Program Engineer - Manufacturing Specialist**Job Summary:** We are seeking a highly skilled Program Engineer - Manufacturing Specialist to join our team at ATOMRECRUIT PTE. LTD. The successful candidate will be responsible for ensuring the effective implementation of manufacturing processes and procedures, as well as...


  • Singapore PRECIOUS SPECIALIST CENTRE PTE. LTD. Full time

    Diagnostic Imaging SpecialistWe are seeking a highly skilled Diagnostic Imaging Specialist to join our team at PRECIOUS SPECIALIST CENTRE PTE. LTD. The successful candidate will be responsible for conducting ultrasonography examinations, providing sonography services to patients, and working closely with nurses and support staff to ensure patient care is...

  • CNC Machinist

    2 weeks ago


    Singapore LINKEDCORP HR CONSULTANCY PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled CNC Machinist - Programming Specialist to join our team at LINKEDCORP HR CONSULTANCY PTE. LTD. as a CNC Machinist - Programming Specialist.Key ResponsibilitiesMachine Operation: Set up and operate CNC milling machines to produce high-quality parts and components.Programming and Setup: Prepare and implement CNC...


  • Singapore DOMESTIC MAID SPECIALIST Full time

    Job SummaryWe are seeking a skilled Masseur (Non-Medical) to join our team at Domestic Maid Specialist. As a key member of our wellness team, you will be responsible for providing exceptional massage and wellness therapies to our clients.Key Responsibilities:Perform various types of massages and wellness therapies to promote relaxation and...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job Title: Trade Finance SpecialistJoin a global commercial banking firm with a strong presence and branding as a Trade Finance Specialist. In this role, you will be responsible for ensuring that trade finance activities are conducted strictly within banking credit lines granted to customers.Key Responsibilities:Manage trade finance activities, including...


  • Singapore MyCareersFuture Full time

    Roles & Responsibilities About The Role The Cloudflare Global Partner team is focused on accelerating the adoption of Cloudflare solutions by attracting and growing partners who can acquire new customers and make them successful. Our goal is to recognise our partners successes as they harness the collective strengths of our organisations to deliver an...


  • Singapore THE SPECIALIST OPINION PRIVATE LIMITED Full time

    Claims Specialist and Sales ConsultantWe are seeking a highly skilled and motivated Claims Specialist and Sales Consultant to join our team at THE SPECIALIST OPINION PRIVATE LIMITED.The ideal candidate will be responsible for managing insurance claims for patients, ensuring accurate and timely processing while adhering to regulatory requirements and company...


  • Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    About the RoleThis is an exciting opportunity to join HAYS SPECIALIST RECRUITMENT PTE. LTD. as a Trade Finance Specialist. As a member of our Trade Operations team, you will play a crucial role in dealing with Import, Export Letters of Credit, Guarantees and Bills for collection.Key ResponsibilitiesEnsure that trade finance activities are conducted strictly...

Customer Program Specialist

4 months ago


Singapore ULTRA CLEAN ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Join UCT and be part of the fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today

UCT is looking for a talented Customer Program Specialist I to join us in Singapore The Customer Program Specialist is responsible for all Account Operations function for a Customer(s). The scope includes both demand and commercial management of existing business (does not include new sales, business development, and contracts) as well as Customer facing and internal alignment activities.

Essential Duties and Responsibilities:

  • General Management
  • Manage a team of Site Account Operations Heads and matrixed into Customer Program Managers, at a site, to meet annual goals and objectives as aligned during the annual operating planning (AOP) process
  • Adherence to global QMS processes, procedures, forms & records – propose improvements
  • Provides quarterly spend forecast using headcount model & operating expenses
  • Uses Personnel performance ratings (9-box, relative rankings) to assess & optimize team
  • Is a role model with team to use UCT systems/processes to meet/exceed goals & objectives
  • Partners with all functions to prioritize activities to meet goals & objectives
  • Establishes and develops personnel to meet succession plan readiness
  • Customer Account Management
  • Manages Customer scorecard to meet/exceed 85% of best score
  • Provides quarterly Customer revenue forecast & monthly/periodic updates (+/- 3%)
  • Effectively monitors Customer request for quotes (RFQ) to meet gross margin targets and response time goals
  • Collects Accounts Receivables on an as needed basis (support to clear any roadblocks)
  • Ensures claim collections related to changes introduced by the Customer impacting product/materials
  • Monitors product material margins (MM%) > 25%
  • Owns overall on-time-delivery to Customer need dates > 85%
  • Owns overall on-time-delivery to UCT site commit dates >/= 98%
  • Ensures that Customer communications are on time relative to order management
  • Clear all Finished goods inventory within 3 calendar days
  • Is Customer escalation point for all existing business orders and commercial activities
  • Manages effective Customer meetings regarding existing business
  • Leads, schedules, owns quarterly internal Customer review

Knowledge, Skills and Abilities:

  • Demonstrated proficiency managing analytically rigorous initiatives
  • Strong interpersonal and team building skills
  • Ability to work with a diverse team and influence/drive change across functional and business boundaries
  • Negotiating skills to optimize the outcome for UCT
  • Strong project management, planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment
  • Continuous improvement attitude; ability to suggest and implement best practices
  • Self-starter with unquestionable integrity
  • Strong and clear communication skills
  • Builds relationships internally and externally to optimize positive results

Educational/Certification Requirement:

  • BA/BS degree in business administration, operations management strongly preferred
  • MBA preferred

Experience Requirement:

Work Experience:

  • Four year college degree from an accredited institution.
  • Four years Account Management or Business Management experience in a business-to-business transaction environment.

Physical Demands and Working Conditions:

Work Environment:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Work is performed primarily in office environment

Physical Demands :

  • Ability to kneel, reach, walk, push, pull and grasp.
  • Ability to lift up to 25 lbs.
  • Ability to move arms, hands and fingers
  • Ability to sit for sustained periods of time.
  • Required to wear personal protective equipment.
  • Ability to talk on phone and use computer for extended periods of time may be required.

Environmental Exposure:

  • Required to wear personal protective equipment where applicable.
  • Subject to frequent interruptions.
  • Ability to talk on phone and use computer for extended periods of time may be required.
  • May involve exposure to moderate noise levels from printers, faxes, computers etc.

Overnight Travel:

  • Work may require out of town travel depending upon assignment (training and meeting).

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.


Tell employers what skills you have

Account Management
Commercial Management
Semiconductor Industry
Inventory
Operations Management
Administration
Project Management
Customer Management
Communication Skills
Assertiveness
Team Building Skills
Business Development