Manager, Contact Singapore

1 month ago


Singapur, Singapore Careers@Gov Full time
[What the role is]
The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.
For more information on EDB, please visit www.edb.gov.sg

Contact Singapore engages entrepreneurs and business owners who are interested in relocating to and investing in Singapore.
Whether creating new businesses or expanding businesses in Singapore, we connect entrepreneurs and business owners with relevant partners to facilitate their decisions in establishing strategic activities in Singapore.

[What you will be working on]

As part of the team, you will:

  • Spearhead the attraction and engagement of global business owners and entrepreneurs to invest in Singapore, thereby creating new business activities and generating new job opportunities.

  • Develop and implement effective lead generation and client engagement plans both in Singapore and in markets that you are responsible for.

  • Facilitate the interests of the business owners through close collaboration with private and public sector partners.

[What we are looking for]

To meet the challenges of this role, you should have the following experiences and attributes:

  • Degree in any discipline

  • 2 - 5 years of work experience, preferably in client engagement roles

  • Excellent interpersonal and communications skills

  • Dynamic and keen to work in a fast pace environment

  • A self-starter and able to work independently

  • Good analytical and lateral thinking abilities

  • A keen eye for details

  • Ability to converse, read and write in Business Mandarin is preferred

  • Singaporean

We review applications on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date.



  • Singapur, Singapore GovTech Singapore Full time

    [What the role is] The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Workforce Management, Contact Center Posting Date: 16-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...


  • Singapur, Singapore Singapore Airlines Full time

    Job DescriptionContact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various...


  • Singapur, Singapore Singapore Airlines Full time

    Job DescriptionThe successful candidate will join Customer Contact Services Department (CCSD) in Customer Services & Operations Division. At CCSD delivering excellent Customer Service is key to help differentiate & position us as a Global leader in our industry. He/she will be responsible for monitoring, analyzing, and working in collaboration with in-house...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Client Services, Contact Center Posting Date: 30-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Service Quality, Contact Center Posting Date: 14-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Customer Interaction, Contact Center Posting Date: 08-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Client Services, Contact Center Posting Date: 14-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Service Fulfillment, Contact Center Posting Date: 14-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...


  • Singapur, Singapore United Overseas Bank Full time

    Assistant VP, System Project (Contact Center Systems), Group Contact Centre (PROCO) Posting Date: 27-May-2023 Location: Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...


  • Singapur, Singapore GovTech Singapore Full time

    You will be part of a team within Digital Industry Singapore, a joint office (comprising EDB, ESG and IMDA) that strives to build and develop a vibrant tech ecosystem through partnering with high potential global and local tech companies. Our aim is to make it easy for tech companies and talent to thrive and grow. Responsibilities ​1) Account...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Client Services, Contact Centre Posting Date: 29-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...


  • Singapur, Singapore United Overseas Bank Full time

    FVP, Workforce Management & Analytics, Contact Center Posting Date: 10-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Client Services (Escalation), Contact Center Posting Date: 30-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...


  • Singapur, Singapore United Overseas Bank Full time

    AVP, Demand and Process Management, Contact Center Posting Date: 14-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

  • FVP, Performance

    4 weeks ago


    Singapur, Singapore United Overseas Bank Full time

    FVP, Performance & Workforce Management, Contact Center Posting Date: 04-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Workforce Management, Group Contact Center Posting Date: 18-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...


  • Singapur, Singapore United Overseas Bank Full time

    Senior Officer, Fraud Management, Contact Centre Posting Date: 31-May-2023 Location: Alexandra (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...


  • Singapur, Singapore Euler Hermes Singapore Services Pte Ltd. Full time

    Allianz Trade for Multinationals (AZTMNC) is looking for an Account Manager to join our Commercial team. This position is based in Singapore. Role: The Account Manager position within Allianz Trade for Multinationals (AZTMNC) is a hybrid role.  As a Program Manager, you are responsible for the overall strategic steering and coordination of World...


  • Singapur, Singapore United Overseas Bank Full time

    Manager, Quality Assurance and Control, Group Contact Center Posting Date: 30-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...