Manager, Service Quality, Contact Center
Found in: Talent SG C2 - 3 weeks ago
Manager, Service Quality, Contact Center
Posting Date: 14-May-2023 Location:Singapore (City Area), Singapore, 048624
Company: United Overseas Bank Ltd
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Job Responsibilities
Job Requirements
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Customer Contact Services
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore Singapore Airlines Full timeJob DescriptionThe successful candidate will join Customer Contact Services Department (CCSD) in Customer Services & Operations Division. At CCSD delivering excellent Customer Service is key to help differentiate & position us as a Global leader in our industry. He/she will be responsible for monitoring, analyzing, and working in collaboration with in-house...
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Manager, Service Fulfillment, Contact Center
Found in: Talent SG C2 - 2 weeks ago
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Manager, Client Services, Contact Center
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore United Overseas Bank Full timeManager, Client Services, Contact Center Posting Date: 14-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...
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Manager, Client Services, Contact Center
Found in: Talent SG C2 - 3 weeks ago
Singapur, Singapore United Overseas Bank Full timeManager, Client Services, Contact Center Posting Date: 30-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...
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Manager, Quality Assurance and Control, Group Contact Center
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore United Overseas Bank Full timeManager, Quality Assurance and Control, Group Contact Center Posting Date: 30-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
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Manager, Client Services
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore United Overseas Bank Full timeManager, Client Services (Escalation), Contact Center Posting Date: 30-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
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Senior Officer, Customer Service, Contact Center
Found in: Talent SG C2 - 3 weeks ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Customer Service, Contact Center Posting Date: 23-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...
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Manager, Workforce Management, Contact Center
Found in: Talent SG C2 - 3 weeks ago
Singapur, Singapore United Overseas Bank Full timeManager, Workforce Management, Contact Center Posting Date: 16-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
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Senior Officer, Customer Service, Contact Center
Found in: Talent SG C2 - 3 weeks ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Customer Service, Contact Center Posting Date: 29-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
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Data Center Operations Manager
Found in: Talent SG 2 C2 - 1 week ago
Singapur, Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full timeRoles & ResponsibilitiesSummaryThis position will assist in technical and contractual quality assurance on behalf of the client to ensure the leased Colocation Data Center is compliant to country, regional, global compliance, and technical standards. The role inputs into project management/governance, operations, and capacity management.The role includes...
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Manager, Customer Interaction, Contact Center
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore United Overseas Bank Full timeManager, Customer Interaction, Contact Center Posting Date: 08-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
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Data Center Operations Manager
Found in: Talent SG C2 - 1 week ago
Singapur, Singapore JLL Full timeJLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...
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Assistant VP, System Project
Found in: Talent SG C2 - 3 weeks ago
Singapur, Singapore United Overseas Bank Full timeAssistant VP, System Project (Contact Center Systems), Group Contact Centre (PROCO) Posting Date: 27-May-2023 Location: Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...
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AVP, Demand and Process Management, Contact Center
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore United Overseas Bank Full timeAVP, Demand and Process Management, Contact Center Posting Date: 14-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
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FVP, Workforce Management
Found in: Talent SG C2 - 2 days ago
Singapur, Singapore United Overseas Bank Full timeFVP, Workforce Management & Analytics, Contact Center Posting Date: 10-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
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FVP, Performance
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore United Overseas Bank Full timeFVP, Performance & Workforce Management, Contact Center Posting Date: 04-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
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Manager, Workforce Management, Group Contact Center
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore United Overseas Bank Full timeManager, Workforce Management, Group Contact Center Posting Date: 18-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
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Trainer, Training
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore United Overseas Bank Full timeTrainer, Training & Recruitment, Contact Center Posting Date: 07-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
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Manager, Client Services, Contact Centre
Found in: Talent SG C2 - 2 weeks ago
Singapur, Singapore United Overseas Bank Full timeManager, Client Services, Contact Centre Posting Date: 29-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...
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Customer Service Officer
Found in: Talent SG 2 C2 - 1 week ago
Singapur, Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full timeRoles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...